Cover image via SAYSSPAD admits Malaysia's taxi industry needs to improve to offer better service to consumers
SPAD said that a key issue was the "decades old" legacy taxi operation/leasing model, commonly known as pajak system.
"In reality, the taxi industry in Malaysia is far from being anywhere near perfect. It remains the most fragmented segment of our public transport and is riddled with legacy issues which have been around for the past few decades," the statement said.
SPAD has promised to address this by implementing the Centralised Taxi Service System (CTSS) which will serve as a central platform to monitor taxi supply distribution and performance.
"It will also integrate with existing booking and dispatch systems to enhance travel experience," it said.
Image via The Malaysian Insider
Drivers with no permit are not allowed to run taxi-like services, warns government
5 OCT: There will be no need for undercover operations to ambush private hire vehicles companies anymore. To clamp down on Uber's services, the Land Public Transport Commission (SPAD) announced that they will be blocking Uber drivers from renewing their road tax.
Image via Free Malaysia Today
SPAD will be using Uber's app itself to identify private car owners who use their vehicles for the service through the digital log in the Uber app, and subsequently bring them in for investigation
Image via Reuters/The Malay Mail Online
If a car owner fails to comply to the first notice to attend an interview and bring the said car, a second notice will be sent out before SPAD "utilise all available channels" to find the vehicle
Image via Paul Tan's Automotive News
