[VIRAL] This Generous Bank Turned Their ATM Into A Surprise Automated Thanking Machine
Not all banks are out to get your money.
By Darian Goh — 31 Jul 2014, 04:15 PM — Updated over 10 years ago
Toronto Dominion Bank or better known as TD Bank launched the #TDThanksYou campaign to thank their customers for choosing them as their bank provider
“A thank you can change someone’s day, so that’s why we have been surprising our customers across Canada, to say ‘TD Thanks You,” said Tim Hockey, President and CEO, TD Canada Trust. “We know Canadians have a lot of choice when it comes to where they bank, and we wanted to say that we appreciate that they continue to choose TD.”
forbes.com"It was incredible to see the look of surprise on our customers' faces," said Ester Condello, a branch manager with TD Canada Trust. "We say thank you to our customers every day, and we'll say thank you tomorrow and the next day. Today's thank you is about all of us at TD working together to shout it from the rooftops."
examiner.com
As part of their campaign, thousands of existing customers received a pleasant surprise when they were given RM59 each
It was a good Friday for both employees and customers of TD Bank. TD stands for Toronto Dominion Bank Last week over 20,000 TD employees across Canada distributed green envelopes containing a $20 bill to every customer in more than 1,100 TD branches. In addition, thousands of others using TD phone and online banking service were informed that they would receive a deposit directly into their accounts. A total of 30,000 customers were surprised and delighted.
forbes.com
Thousands of unsuspecting customers were simultaneously greeted with a surprise while banking with TD today. At exactly 2 p.m. EST, over 20,000 TD employees across Canada distributed green envelopes containing a $20 bill to every customer in more than 1,100 TD branches and revealed to those using TD phone and online banking service that they would receive a deposit directly into their accounts.
TD Canada Trust had more than 20,000 TD employees give away green envelopes containing a $20 bill to each customer in more than 1,100 of the banks' branches across Canada on July 25, Forbes reports. Customers using TD’s phone and online banking services were given a $20 direct deposit.
Besides that, a group of unsuspecting customers were invited to try out a new ATM not knowing that they were in for a pleasant surprise
A few more customers were in store (or in branch) for a much bigger surprise. TD placed a special ATM in their respective branches. According to the Examiner, a TD spokesperson stated “over a dozen customers across Canada received a special customer thanking experience at their local branch through the Automated Thanking Machine (TM), such as trips, experiences, RESP contributions etc.”
forbes.comAs part of its "TD Thanks You" marketing campaign, TD Canada Trust asked its branch employees to pick some of their favorite customers for a special surprise. About 20 people were told that they would be helping "test out a new ATM," according to Chris Stamper, TD's senior vice president for corporate marketing. Much to their surprise, when the customers approached the ATM, it started speaking with them, and even knew their names.
mashable.com
The machine, dubbed the Automated Thanking Machine thanked the customers by name and gave them personalised gifts
Some excited customers got bonus cash, but others received gifts that didn't fit through the usual money slot. One woman was presented with a bouquet of flowers. A Toronto Blue Jays fan picked up a team shirt and cap — then was greeted by the Jays' Jose Bautista, who told him he'd be throwing out the first pitch at an upcoming game.
mashable.com
Among them is a mother who got college funds and a trip to Disneyland sponsored for her kids. Another got a flight to Trinidad to visit her sick daughter.
A lucky mother was surprised with college money for her kids and a trip to Disneyland. "I've never been able to take my kids anywhere," she exclaimed as she teared up. And in one of the most touching moments, a woman named Dorothy received tickets to Trinidad to visit her daughter who had undergone a recent cancer surgery.
mashable.com
An elderly mother also got tickets to visit her sick daughter who is sick in Trinidad.
Image via buzzfed.comOne single mom who had been unable to take her kids on vacation was given a trip to Disneyland. An elderly woman received tickets to Trinidad so she could visit her daughter who is fighting with cancer. And a die-hard Toronto Blue Jays fan was offered the opportunity to throw out the first pitch at a game.
A baseball fan even got the chance to meet his favourite player and threw the first pitch in the stadium
One of the TD customers, a baseball fan, featured in the video shared his experience. "I can't believe TD did this - it's something that I'll never forget," said Mike Jobin, a TD customer who received a special thank you experience from his local TD branch in Pickering, ON. "We're a real baseball family and making the first pitch at a Blue Jays game was at the top of my bucket list. Let's just say that I had goosebumps the whole time!"
examiner.com