This New Mall In JB Was All The Hype Until People Visited It For The First Time

Capital 21 in Tampoi, Johor Bahru will house Southeast Asia's biggest indoor theme park.

Earlier this year, it was reported that a mall with the "largest indoor theme park in Southeast Asia" will be opening up in Tampoi, Johor Bahru

Image via Mothership.sg

Named "Capital 21", the mall is developed by Capital City and will span over 1.2 million sq ft.

The indoor theme park - MCM Studio - will take up home on the third and fourth levels of the mall, while its retail shops are designated into five themed zones.

It is located just a mere 20 minutes away from the Woodlands Checkpoint. 

After a slight delay, Capital 21 had its soft opening on 17 October.

Here's what it looks like on the inside:

Is this the longest escalator in Malaysia?

Image via JB City Guide/Facebook

Acrophobia warning ahead!

As for the theme park, MCM Studio has opened up "Cartoon Planet" - though there will be more sections added on later

However, all these magical-looking photos may prove to be deceiving as patrons of the mall have voiced their dissatisfactory experiences

This patron called out the mall's lack of "basic mall management", as it couldn't even get the mall "clean and shining" before welcoming visitors.

"The dust is everywhere, no cleaner seen at site, all construction debris and tools is here and there," the patron wrote. 

Meanwhile, this patron took photos of the mall's unfinished state. She claimed the mall was so filthy that it turned the colour of her tyres white with dust. 

Another patron said that the playground was "really filthy" and questioned if there were any parents who would allow their children to play there.

Capital City has since responded, thanking patrons for the comments and clarifying that the mall is still in its "soft opening" stage

"Capital City is currently at the soft launching stage and we will strive to improve our standards as soon as possible," the post read.

"Thank you for your support. We will be extraordinary in the coming months!"

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