The Royal Malaysia Police (PDRM) has started an initiative to allow KL-ites to make police reports online, without going to a police station
Following the success of a pilot project at the Taman Tun Dr Ismail station in March, PDRM has launched a platform that city dwellers in Kuala Lumpur can use to lodge non-crime related reports online, effectively extending the service to 24 stations in the city.
"The effort towards modern policing is in response to the country's agenda and its national transformation movement which aimed at enabling police as a leader in maintaining the peace and security of the nation," Kuala Lumpur police chief Datuk Amar Singh Ishar Singh said after the launch of the system yesterday, 21 May.
"These projects would facilitate members of the public to lodge police report on non-criminal cases such as the loss of important documents and cases of domestic helpers running away from the employees in the city," he was quoted as saying by The Sun Daily.
City dwellers in Kuala Lumpur aged 18 and above may use this e-reporting system to make non-crime related police reports such as:
2. Missing/lost driving license
3. Missing/lost passport
4. Missing/lost credit or ATM cards
5. Missing handphone
6. Missing laptop
7. Missing road tax
8. Runaway maids
How does it work?
1. Fill in all the necessary details and register yourself as a user on the PDRM E-Reporting portal.
2. Include all the details of the incident when making the online report.
3. Users may print a copy of the report and bring it to the respective agencies as required. According to Amar, the printed report does not require any confirmation. He said that every report made on the e-reporting system will contain an authentic police report number.
4. Register as a user on the Sistem Semakan Online (SSO) to check on the progress of investigations into the report that was lodged online. It was revealed that this system can also be used to check on all kinds of police reports made from all around the country, including crime related police reports.
Although the system is currently limited to only people living in Kuala Lumpur, Amar said that there is a possibility that this system will be open for the whole country in the future
He revealed that up to 90% of reports being lodged at the capital city's police stations in the past few years have not been investigated because there were no elements of crime involved.
This year alone, 168,274 reports were made as of April, but 150,762 have not been investigated because they did not involve criminal elements.
Ultimately, PDRM hopes that the introduction of the two new portals (PDRM E-reporting system and SSO) is a step forward to revolutionise the structure and system of police stations, on top of helping to reduce the burden of the public and the workload of police officers.
Do you think this service should be implemented nationwide? Let us know your thoughts in the comment section below.
Kuala Lumpur may undergo some major changes in the upcoming years as DBKL is ramping up its effort to accommodate rapid urbanisation in the city: