A couple who got married on 24 March is taking the caterer they hired to the court for failing to live up to their expectations
Newlyweds, Mohd Nor Afzarizal Zulkipli and Amy Nur Alice Kamaruddin, have lodged a complaint with the Malaysian Consumer Claims Tribunal (TTPM), under the Ministry of Domestic Trade, Cooperatives and Consumerism (KPDNKK), in Kuantan on 3 April.
According to a report in NST Online, the couple from Kota SAS lodged a report of dissatisfaction over the services provided by the caterer at their wedding reception.
At their reception, which was held at Widad University College's hall, the caterer allegedly didn't serve 'sambal sotong' dish
Reportedly, the couple and the catering company both had agreed on 'sambal sotong' dish being served during the reception, according to Harian Metro.
However, the caterer failed to deliver what they had promised, leaving the couple feeling embarrassed before their family members and some 500 guests.
After the reception, the newlyweds had even lodged a police report at the Indera Mahkota Police Station in Kuantan, on 30 March
However, there was no investigation into the case as it was classified as a 'Referral to the Court (Civil)' for further action, according to Pahang Commercial Crime Investigation Department Chief, Superintendent Mohd Wazir Mohd Yusof.
The 35-year-old husband and his 23-year-old wife had tried to resolve the issue with the catering company. However, they claim there was no solution.
They finally decided to take their case up to the Consumer Claims Tribunal on the advice from various parties to claim compensation
According to the husband, the tribunal has fixed 30 April to hear their case and it would proceed even if the caterer or their representatives failed to attend the hearing.
Just last month, a couple in Kuala Lumpur were scammed by their wedding planner who made false promises to the couple: