A woman in Penang took to Facebook in rage after she went for a haircut and had her fringe ruined by their hairstylist
"This is the first time I've ever gotten so angry over a haircut," she wrote on her personal account on Thursday, 11 March.
The woman, who requested to be kept anonymous, shared how she went to Hairstory International in Georgetown to get her hair styled that day.
She specifically asked a style of fringe called "air bangs", also known as the see-through fringe, a popular hairstyle trend in Korea.
"But in the end, the idiot cut my air bangs until like this."
She shared that her regular hair salons were fully booked, which is why she decided to try this place
"I even asked them to not let a trainee cut my hair, I didn't mind anyone else," she said, adding that the salon was considered "pretty famous".
However, she was furious with the result, especially when she realised the hairstylist only pretended to know about the hairstyle she wanted.
"At the end, he finally told me that he didn't know what air bangs are! Also, when he said he was about done, he continued to keep cutting my fringe and trying to fix it until it became this short."
"Even after applying finishing hair oil, he saw more mistakes and started to cut again! Cut until my fringe looks like the time I tried to cut my daughter's hair but failed because she couldn't keep still," she ranted.
"I'm going to explode in rage. If you guys had your hair cut until like this at a salon, wouldn't you be angry too?" she asked her followers.
The hair salon has since apologised for the blunder
In a post on their Facebook page a few hours later, the management of Hairstory International said they were regretful for their customer's unpleasant experience.
"We could never imagine the damage our stylist had caused to her and we will surely take up full responsibility for the mistake [sic]," the statement read.
"Her acceptance to this embarrassing experience is very much appreciated."
They invited the woman back to the salon to correct the damage, with a restyling by their Art Director.
The salon also promised to improve their trainees and stylists to avoid such issues in the future.
The woman told SAYS that the salon will help "settle" her haircut today, 12 March
She also posted an update on Facebook telling everyone that the salon has contacted her.
"I accepted their apology, so I hope everyone can stop attacking them. Instead, I hope everyone uses the same energy to pray for my hair to get beautiful again. Thank you, all my netizen friends," she wrote.
She added that she would also like to thank all the other hair stylists who privately reached out to her and offered to fix the damage.
However, she said she has to allow the same salon an opportunity to fix their mistake.
At the time of writing, the woman's Facebook post has garnered almost 12,000 shares and 11,000 comments, with netizens laughing and crying over the disaster
"I totally understand how she feels," said a Facebook user.
Meanwhile, a netizen tagged a friend and laughed, "Even your mother can cut better than this."
"I'm worried that apprentice may give up on hairdressing because of this incident," said another netizen.