In a video that has gone viral on social media, employees of Raj's Banana Leaf restaurant on Jalan Telawi were caught washing dishes in murky water
At the time of writing, the Facebook video has garnered over 18,000 shares.
Soon after the video went viral, the restaurant's management released a statement to apologise for the outlet's poor hygiene and to assure customers that it was an isolated incident by "newly recruited staff"
In the Facebook post, the management claimed that the "regrettable actions" by their new staff members has "never happened before".
"I assure you that Raj's Banana Leaf consistently passes the health inspections conducted regularly," the statement read.
In a gesture of goodwill, the management also invited customers for a free buka puasa dinner on Thursday, 31 May.
Netizens took to the comments section of the post to express their disgust at the revelation, pointing out that the management should assume responsibility rather than place blame on the staff
Following the controversy, the Bangsar outlet was closed down today, 30 May, by the Kuala Lumpur City Hall (DBKL)
The Star reported that 15 officers from DBKL and Federal Territory Health Department were seen going in and out of the restaurant, while a senior personnel representing the owner was being interrogated inside.
According to Channel NewsAsia, Kuala Lumpur mayor Mohd Amin Nordin Abdul Aziz said that, "It will remain closed until they adhere to all of our regulations."