Group CEO of AirAsia Tony Fernandes took to Twitter on Tuesday to announce that AirAsia is removing processing fee from October
He said that while the airline will still have some charges to drive traffic to cheaper, safer and less fraudless methods, there won't be any processing fee starting October.
The low-cost airline's boss added that they are constantly trying to lower fares.
"We have got rid of KLIA fee and now processing fee in October. We will find ways to cut cost so that passengers won’t suffer," he wrote.
Currently, AirAsia's processing fee starts at RM4 for customers using direct debit and it can go up to RM16 with UnionPay
However, the processing fee is zero if a customer opts to make payment using BigPay.
The removal of processing fees for online card payments comes after the Malaysian Aviation Commission amended the Malaysian Aviation Consumer Protection Code 2016 (MACPC) requiring airlines in the country to publish the final price for plane tickets: