Upgrading Works In klia2: Follow This AirAsia Travel Advisory If You're Traveling Soon
Several counters at Kuala Lumpur International Airport 2 (klia2) are getting upgraded starting 20 November 2017
Following which, AirAsia and AirAsia X have issued a travel advisory for all its passengers to follow for a hassle-free holiday experience. As it's a holiday season, there will be a surge in the number of passengers travelling during this period.
If you are travelling by AirAsia, you should arrive at the airport at least 3 hours prior to scheduled time of departure and at least 4 hours earlier for AirAsia X flights if you want to avoid the congestion and clear all travel formalities.
Below is a list of things you should follow/take note of:
1. You should self check-in
AirAsia has reminded its passengers to conduct self-check-in via either the website, mobile app or check-in kiosks for a smoother journey at the airport.
Check-in is possible 14 days before the flight date and 1 hour before departure time for all AirAsia flights, and up to 4 hours before departure time for all AirAsia X flights.
Self Check-in kiosks and Self Bag Tag are fully operational at klia2.
2. The luggage counters will close 60 minutes before departure time
Due to congestion expected to occur at the security scanning, baggage clearance and immigration checkpoints, fliers are advised to complete their baggage check and proceed to the boarding gate as early as possible.
The airline also reminded passengers that the closing of luggage counters 60 minutes before departure time is for all AirAsia and AirAsia X flights.
3. There is now a dedicated terminal at Changi Airport for AirAsia fliers flying to and from Singapore
AirAsia is now operating at the new state-of-the-art and fully automated Terminal 4 at Singapore Changi Airport.
The terminal can be reached by taxi, private hire cars, bus and personal transportation. Guests departing from Terminal 4 are also advised to arrive 3 hours before departure to ensure sufficient time to move through the new terminal.
4. Only counter check-in allowed for group bookings
While AirAsia staffs are there to ensure a pleasant travelling experience for all its fliers during this holiday season, fliers making group reservations or with reduced mobility or in need of special assistance can only check-in via the counter.
They also need to arrive early to complete all travel formalities.
5. One cabin bag per single flier
Each flier (except infants) is only allowed to carry ONE cabin bag AND one laptop bag or handbag on the aircraft. While the weight of the two bags allowed should not exceed 7kg, the cabin bag should not exceed dimensions 56 x 36 x 23cm.
Additionally, AirAsia has advised all its fliers to pre-book sufficient baggage weight for more savings.
You can log on to ‘Manage My Booking’ to add more baggage weight allocation up to 4 hours before the scheduled time of departure or via the AirAsia mobile app.
6. Pre-book your Santan Combo Meals online
It is recommended to pre-book online Santan Combo Meals at only RM10 for AirAsia (AK) flights and RM15 for AirAsia X (D7) flights, as increased demand during this period may result in insufficient meals available for onboard purchases.
An overview of the AirAsia travel advisory below: