A video showing a woman allegedly not being injected with her COVID-19 vaccine dose, even though the needle was fully inserted into her arm has gone viral on social media
The video was first shared by the victim — who wishes to be known only as Maria — on Instagram before it was spread to Facebook and Twitter.
Writing in the caption of the video, she said the incident happened at the World Trade Centre Kuala Lumpur (WTCKL) around 9.30am on 28 July.
In the 13-second long video, the needle of a syringe can be seen being inserted into Maria's arm but the person administering the vaccine failed to press the syringe to inject the fluid into her body.
"After I reported (the incident) to the workers and showed them the video, the SN (staff nurse) who administered the vaccine said she didn't realise," Maria recounted.
"I [was] so d--n mad and anxious at the time. After that, they gave me another jab."
She ended the post by saying she would report the matter to the Special Committee for Ensuring Access to COVID-19 Vaccine Supply (JKJAV).
Speaking to SAYS, Maria said the incident happened so fast that she was felt blur and hesitant at first
"Still in [shock], I moved to the observation counter and hoped that I [could be reassured that] I got vaccinated. After [seeing] the video, I felt anxious and reported this to the volunteer nearby," the physiotherapist and fitness expert told this SAYS writer in a message.
"Right after they gave me [the] second jab, they [apologised]."
When asked whether she had reported the incident to JKJAV, Maria said she had lodged a police report.
The police officers told her that they will reach out to the Ministry of Health (MOH) to resolve the issue.
At the time of writing, Maria's video has been viewed over 911,000 times and garnered over 10,000 likes on Instagram
On Facebook, it received almost half a million views and more than 2,100 comments.
Many netizens expressed their fury at JKJAV for allowing the same incident to happen repeatedly, while others called for sympathy as the staff at the vaccination centres (PPVs) might have been overworked since the National COVID-19 Immunisation Programme (PICK) was rolled out.
"Read the comments. Most of them talked about being tired, sleepy, and other reasons. Eh, you're tired of working, that's your job. You get salary, get an allowance, maybe get free meals," read a comment.
"Those who wait to take the vaccine don't work. Some even have to walk to get vaccinated. They come from far away and this is what they get. You're working, then work. No need to complain about being tired. That's the trust people have in you."
Meanwhile, a few netizens criticised Maria for filming the video.
But some netizens defended her as well, contending that PICK coordinating minister Khairy Jamaluddin had allowed the public to film the vaccination process and that such an issue would not have been made known to the public if it was not because of the recordings.
Last week, the government apologised for "human error" after they admitted that one individual was administered with an empty syringe
According to Bloomberg, the government confirmed one case of vaccination blunder, while identifying two other cases where individuals were given an extra dose due to confusion.
"Even if there's one single error, that's one error too much," said Khairy, who is also Science, Technology, and Innovation Minister, last Friday, 23 July.
"So for those cases where there was human negligence, I apologise to them. And of course, we will do better."
Khairy said the "human error" case in Kedah happened because the nurse was exhausted.
At the time of the report, Khairy said 13 police reports were lodged against empty syringe cases, but most of them were found to be false or inconclusive.
He then backtracked the ban on filming the vaccination process, saying members of the public can now film themselves while being vaccinated in order to prevent such cases from happening again.
Earlier this month, police began investigating several allegations of empty syringes administered at COVID-19 PPVs: