An Apple User Who Was So Pissed About His iOS 7 Download, He Did This
A man in California is so pissed with Apple that he has reportedly filed a complaint against the tech giant for installing iOS 7 on his family's gadgets without their permission.
By Nguyen — 22 Oct 2013, 01:56 PM — Updated over 10 years ago
The user, Mark Menacher, is suing Apple CEO Tim Cook for installing iOS 7 on his family's gadgets without their permission.
A California man was so bothered by iOS 7’s over-the-air update mechanism that he sued Apple, saying that the new version of the mobile operating system was downloaded to his family members' Apple devices without his consent.
The small claims court suit, titled “Mark David Menacher v. Tim Cook” by the San Diego County branch of California's Superior Court, seeks a way to remove the iOS 7 install files that were downloaded to the plaintiff's devices automatically when they were plugged in and connected to a Wi-Fi Connection.
hngn.com
The iOS 7 update file doesn't install automatically, although it does prompt users to do so every time they restart their device.
Some users were irked to discover this feature last month, which is designed to get users onto the latest version of Apple's iOS software, updates that often contain security fixes and new features.
cnet.comHowever in the case of iOS 7, it also means a brand new look and feel of the OS, along with potential compatibility issues with some pieces of software, and a sizable download that can take up 1GB or more. The software also cannot be downgraded within iTunes, or from on the device itself.
modmyi.com
The automatic downloading behavior was present in the jump from iOS 5 to 6 as well, however that update did not come with a visual overhaul.
His biggest annoyance is that he wants to revert back to the iOS 6, but can't.
"Apple's disregard for customer preferences in relation to iOS7 is corporate thuggery," Menacher said in a statement.
cnet.com
"Steve Jobs was reportedly rough on company employees in pursuit of happy customers, but Tim Cook apparently cultivates a culture of contempt for customer satisfaction in pursuit of corporate profits. It is a policy that will eventually fail."
wallstcheatsheet.com
Menacher's complaint, which came after the one filed by the Better Business Bureau last month, requests Apple to remove the downloader installer file and a $50.
Menacher said that he is considering bringing the issue to a higher court and exploring if there is a possible class action status support.
hngn.com