Grab Adjusted Its Fare Structure So Drivers Are Compensated Better During Peak Hours

The adjusted fare rates are live within the Klang Valley effective 16 January 2023.

Cover image via Positive MEDIA & Grab (Edited on Smartmockups)

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Grab is making a move to better compensate their drivers during peak hours with a restructured fare rate

According to Grab, driver-partners have shared that when traffic is bad, fares do not compensate them sufficiently for the time spent in a jam.

This is why the e-hailing company has decided to revise its fare structure, so that fares are based more on the time taken to complete the ride and less on the distance of the ride.

Grab also stressed that while it is increasing the fare per minute, it is also reducing the fare per km so that the overall fare remains mostly unchanged.

Image via Grab

Aside from higher per minute fares, Grab is also introducing far pickup bonus and hourly cashback to its drivers

Far pickup bonus compensates drivers with up to RM0.35 for every extra minute they spend travelling to pick up a passenger (beyond five minutes).

Here's an example of how the amount is calculated:

Image via Grab

As for hourly cashback, drivers who provide transport ride services during peak hours will also receive cashback. And that's not all, the more rides you complete in previous weeks, the higher your cashback multiplier will be! In simple words, drivers who complete more trips, especially during peak hours, will be rewarded.

Check out the cashback multiplier rates below:

Image via Grab

The adjusted fare structures were introduced on 16 January 2023, and is now live in Klang Valley

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