A Store In Penang Denied Entry To A Disabled Woman Saying She Would Damage The Floor

The alleged incident happened at a shopping outlet in Batu Kawan.

On Saturday, 9 February, a wheelchair-bound woman was allegedly denied entry to Beryl's Chocolate store at Design Village Penang

According to Rozita Othman, who took to her Facebook account to share the incident, the wheelchair-bound woman was her sister-in-law whom she had taken for shopping.

The disabled woman was stopped by Beryl's staff, saying their mosaic floor would be damaged due to the woman's wheelchair

"Staff kat sana beritahu nanti akan rosakkan mozek/lantai mereka yg kononnya cantik. Menjadi persoalannya adakah naluri seorang OKU tidak layak untuk beli coklat jenama Beryl's," read the Facebook post by Rozita, which was also shared by Penang Kini.

Hari ni bawa kakak seorg OKU jalan² kat Design Village. Sampai kat kedai coklat #Beryl's @ #DesignVillage kakak ipar tak...

Posted by Rozita Othman on Saturday, 9 February 2019

The post, which has now gone viral after it was shared by Penang Kini on its Facebook page, had caused outrage among netizens

With several of them calling for a boycott of the popular chocolate store in Batu Kawan.

Image via FB

Meanwhile, according to NST Online, this is not the first time that such an incident had happened at the Beryl's Chocolate outlet

In December last year, another woman had submitted a review on the company's official Facebook page, saying that she was told strollers are not allowed in the shop.

Beryl's Chocolate, however, has denied any such rulings

Instead, the outlet appeared to blame its staff, saying they might not be aware.

"This might have been a mistake from our new staff. They might not be aware of it. We do not have such rulings. We apologise on behalf of our staff.

"Anyone with stroller or wheelchair can enter without any problems," a company spokesperson was quoted as saying by NST Online.

Leave a comment