The Message About ATMs And Online Banking Systems Affected By Ransomware Is Fake

A message which warns people against using ATMs and e-banking systems has gone viral on WhatsApp.

Cover image via MyTimes/SAYS

If you've received a message saying that ATMs, online banking, and shopping in Malaysia is no longer safe to be used due to the fast-spreading 'WannaCry' ransomware attack, ignore it

Image via SAYS

The Association of Banks in Malaysia (ABM) released a statement yesterday, 17 May, stressing that those rumours are fake.

"Our member banks that offer online/internet banking and ATM services have confirmed that these services are operating as usual."

ABM said that Malaysians can continue using all local Automated Teller Machines (ATM) and online banking services as they will be working normally.

Should there be any ATM service disruptions, ABM explained that it is most likely due to routine maintenance issues like machine replenishment requirements or systems management.

They also assured Malaysians that the banking industry takes cybersecurity matters very seriously and is constantly working to ensure that the service remains protected and safe

"Efforts are continuously made to ensure that the appropriate controls are in place according to best practices which involve robust check and balance mechanisms with timely transactions monitoring," read the statement by ABM.

Commenting on the message circulating about the service disruption for ATMs and online banking, Deputy Minister of Communications and Multimedia Datuk Jailani Johari, said that people should be mindful about spreading unverified messages

Deputy Minister of Communications and Multimedia Datuk Jailani Johari

Image via Saw Siow Feng/Malay Mail Online

In a report by New Straits Times, Jailani reminded the public to not panic over this matter as the ministry has confirmed that it is a hoax.

He also reminded everyone to ensure that their computers are always well-protected to avoid falling victim to cyberattacks.

"However, all network users are urged to backup their systems and data periodically and avoid from accessing suspicious links on the Internet."

"It is also crucial for everyone to install anti-virus and malware detector to protect the machine against cyberattack including ransomware," he added.

Should you have any concerns or enquiries regarding this matter, you can get in touch with ABM via its hotline at 1-300-88-9980 or drop them an email at eABMConnect

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