Frustrations Build For LRT Passengers As Kelana-Jaya Trains Halt For 3rd Time In September
The Light Rail Transit (LRT) train following the Kelana-Jaya route halted once again yesterday, 21 September, making passengers wait for approximately one hour
A Twitter user, @ordinaryboyadam, who was present on the day of the incident reported that the LRT trains stopped operating at 5.56pm and crowds soon built up at the platforms to wait for the trains to resume operations.
He questioned Rapid KL as to how they could allow this to happen during peak hours. He also said that the public pay for these services and therefore should not be experiencing issues like this in the first place.
At 6.16pm, Rapid KL took to their Twitter to announce that the LRT trains were being streamlined and assured commuters that it will be up and running shortly.
The company apologised to passengers for the inconvenience caused and asked for LRT commuters to be patient while they resolved the issue.
Like Adam, other passengers also expressed their frustrations on Twitter while waiting for the trains to resume operations
Numerous LRT commuters from different stations along the Kelana-Jaya route began to report the large waiting intervals, which ranged from nine to 14 minutes, they experienced when Rapid KL made the announcement about the delay.
Many were unhappy to be waiting such long periods of time especially during peak hours.
Finally, at 7.17pm, Rapid KL announced that the trains were back in operation and commuters could proceed with their journey
This has been the third time the Kelana-Jaya LRT line has reportedly been experiencing issues, affecting the schedules of many LRT commuters
According to The Vibes, LRT trains experienced some issues on 1 September near the Universiti LRT station heading towards Putra Heights, which forced commuters to exit the train carriages and journey by foot to the nearest station's platform.
The second mishap occurred on 10 September when Rapid KL reported technical issues at the KL Sentral station and many commuters were delayed in their journey due to lengthy waiting periods and slow travel on the train.