Earlier today, 2 October, a Kelana Jaya LRT train stopped moving from the Kerinchi station towards Putra Heights
Rapid KL also told passengers to expect an additional 10 minutes of waiting time following the breakdown.
Although the train had resumed operations 15 minutes after the initial announcement, Rapid KL wrote on Twitter that trains were still moving slowly and dwelling longer at each station.
Affected passengers who decide not to continue their journey are allowed to seek for a refund
Passengers who used the MyRapid Touch 'n Go card or the Touch 'n Go card have to produce their cards at the paid window counter to receive a refund voucher.
The train's breakdown came a day after Transport Minister Anthony Loke took a trip from the Bukit Jalil station to the Damai station
Following his trip yesterday, Loke announced that he has instructed Syarikat Prasarana Sdn Bhd (Prasarana) to adhere to a new Standard Operating Procedure (SOP) regarding train delays with immediate effect
"All delays involving technical problems in excess of 15 minutes are categorised as 'major disruption' and the onus is on Prasarana to provide clarification to the public through a media conference," the Transport Minister was quoted as saying by Bernama.
"At the same time, any incident and announcements from Prasarana should also be disseminated through social media more frequently and should be improved," he added.
Prasarana will be holding a press conference at 1pm today