Immigration Clearance At KLIA & klia2 To Take Only 5 Seconds With 40 Additional Autogates
No more long queues.
By Tamara Jayne — 10 Dec 2024, 10:51 AM
Clearing immigration at KLIA Terminal 1 (KLIA) and KLIA Terminal 2 (klia2) is about to get a whole lot faster
The Immigration Department has announced plans to install 40 additional autogates equipped with cutting-edge QR code technology by the end of the year.
This move comes as part of Malaysia's efforts to improve airport efficiency and enhance its readiness to chair ASEAN next year.
Currently, KLIA and klia2 operate 54 autogates, mainly used by Malaysians
However, with the recent expansion of the service to citizens from 63 countries, the need for more gates has become evident.
The new setup will add 10 autogates to both the arrival and departure halls of each terminal, making it 20 extra units per terminal.
Immigration director-general Datuk Zakaria Shaaban shared that the upgrades are designed to process travellers in under five seconds.
Compare this to the current clearance time of 10 to 15 seconds, and it's clear that the improvements will make a significant difference.
"This is an improvement we are implementing," Zakaria said, adding that the procurement process is already underway and expected to be completed in three weeks, as reported by the New Straits Times.
The enhanced gates will feature a QR-based system integrated with facial recognition, ensuring not only speed but also top-notch security
By automating the immigration process, the department aims to eliminate human interference, reducing the risk of corruption or system manipulation.
"If there's a system issue, it will automatically block or restrict the user. This prevents any manual interference," Zakaria explained.
Previously, Malaysian travellers enjoyed shorter wait times thanks to dedicated autogates
With the gates now open to non-citizens, the increase in passenger flow required immediate action.
These additional gates are expected to alleviate pressure and restore smooth immigration experiences for all travellers.
Earlier this year, it was announced that Malaysians can now use the autogate machines at Bali's international airport:
