KLIA Falls 10 Places In Latest Ranking For World's Top 100 Airports
The 2018 Awards were based on 13.73 million airport survey questionnaires, completed by over 100 different nationalities of airline customers.
Earlier on Wednesday, 21 March, a UK–based airport and airline review site called Skytrax announced its annual list of world's top 100 airports award
While aviation hubs in Asia claimed some of the top spots in the Skytrax list, the Kuala Lumpur International Airport lost its previous ranking in the prestigious annual awards that are famously called "the Oscars of the aviation industry".
From 34th place in last year's World Airport Awards, KLIA has fallen 10 places in 2018
To add insult to injury, KLIA's ranking in 2017 also fell 10 places from 2016
Meanwhile, neighbouring Singapore's Changi Airport was voted the World's Best Airport for the 6th consecutive year
In a statement, Edward Plaisted, CEO of UK-based Skytrax, said, "To be voted the World's Best Airport for the sixth consecutive year is a fabulous achievement for Changi Airport, and this award yet again demonstrates the airport's popularity with international air travelers," reported CNN.
The top 10 list also includes airports in South Korea, Japan, Hong Kong, Doha, Germany, United Kingdom and Switzerland
1. Singapore Changi Airport
2. Incheon International Airport (Seoul, South Korea)
3. Tokyo International Airport (Haneda)
4. Hong Kong International Airport
5. Hamad International Airport (Doha, Qatar)
6. Munich Airport (Germany)
7. Chubu Centrair Nagoya (Japan)
8. London Heathrow Airport
9. Zurich Airport (Switzerland)
10. Frankfurt Airport (Germany)Japan and Germany take up two spots each on the top 10 list.
Meanwhile, in another category by Skytrax, klia2 was named the world’s 4th best low-cost terminal
The others in the World's Best Low-Cost Airline Terminals include:
1. Kansai - T2 (Japan)
2. Tokyo Narita - T3 (Japan)
3. Melbourne - T4 (Australia)
4. Kuala Lumpur - KLIA2
5. London Stansted (United Kingdom)
6. Brussels Charleroi (Belgium)
7. East Midlands (United Kingdom)
8. Luton (United Kingdom)
9. Berlin Schönefeld (Germany)
10. Frankfurt-Hahn (Germany)
The 2018 Awards were based on 13.73 million airport survey questionnaires, completed by over 100 different nationalities of airline customers
According to the website, the survey operated from August 2017 to February 2018 and covered 550 airports worldwide.
Traveller experiences across different airport service were evaluated, as were product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.