Netizens Praise Multilingual JPJ Officer Who Went Viral On Social Media
A Road Transport Department (JPJ) officer in Perlis has garnered instant fame for her ability to speak in multiple languages
Nur Syafiqah Azaman was featured in a video that shows her speaking in Mandarin while she attends to two students from Shandong, China, at the department's service counter.
The video was uploaded by her colleague, Syamsul Amir, on Facebook yesterday, 19 September.
Hundreds of people have shared the video on Facebook, while many others have reposted it on their own page
It was learned that the two people, Sun Wen Xuan, 18, and Zhai Qin Xing, 19, are students at Universiti Utara Malaysia (UUM). They were there to make some enquiries on the transfer of car ownership.
"They both just bought a car to be used in the country. However, when they were carrying out the dealings at the counter, I noticed that they were not able to speak in Malay and they were struggling to speak in English."
"So, I was compelled to help and give some explanation in Mandarin about the procedure, including what they needed to do at PUSPAKOM (Computerised Vehicle Inspection Centre)," explained Nur Syafiqah, as reported by Harian Metro.
According to Nur Syafiqah, she mastered Mandarin when she was studying at Sekolah Rendah Jenis Kebangsaan Cina (SJKC) Yit Min in Changlun, Kedah
"My mother is 100% Chinese and she is now a tailor in Changlun. She taught me how to speak Mandarin," the 23-year-old was quoted as saying.
Meanwhile, Perlis JPJ director Shahrul Azhar Md Dali reportedly said that it is an honour and advantage for the department to have someone like Nur Syafiqah.
"I also encourage every staff, especially those at customer service division, to learn a third language (besides Malay and English) such as Mandarin or Tamil," he added.
Netizens have also praised the young lady for not just her multilingual skills, but also her exemplary attitude and setting a good example in excellent customer service
Recently, a Subang Jaya Municipal Council (MPSJ) officer known as Iskandar, was also commended for his multilingual skills
Subang Jaya assemblyman Hannah Yeoh shared a video on her Facebook page on 12 September that shows Iskandar speaking in several languages as he explains to reporters about the clamping process.