Netizens Praise Multilingual JPJ Officer Who Went Viral On Social Media

Nur Syafiqah Azaman spoke in fluent Mandarin while she assisted two male students from China recently.

Cover image via Dziyaul Afnan Abdul Rahman via NST

A Road Transport Department (JPJ) officer in Perlis has garnered instant fame for her ability to speak in multiple languages

Image via Syamsul Amir

Nur Syafiqah Azaman was featured in a video that shows her speaking in Mandarin while she attends to two students from Shandong, China, at the department's service counter.

The video was uploaded by her colleague, Syamsul Amir, on Facebook yesterday, 19 September.

Hundreds of people have shared the video on Facebook, while many others have reposted it on their own page

Alkisah hari ni Datang student dari Negara China ni utk urusan di JPJ Perlis, boleh komunikasi dlm bahasa cina ja.. English langsung tak faham sepatah pun, lucky we have a great staff Nur Syafiqah Azaman yang mmg fasih berbahasa chinese kat Front End Kaunter JPJ Perlis. p/s: beliau jugak berlakon dalam drama Tv9 Ops Cinta Din Sardin time episode 10 kalau x silap. #kipidap #wopuuuchitauuuu hahahahaha

Posted by Syamsul Amir on Monday, September 18, 2017

It was learned that the two people, Sun Wen Xuan, 18, and Zhai Qin Xing, 19, are students at Universiti Utara Malaysia (UUM). They were there to make some enquiries on the transfer of car ownership.

"They both just bought a car to be used in the country. However, when they were carrying out the dealings at the counter, I noticed that they were not able to speak in Malay and they were struggling to speak in English."

"So, I was compelled to help and give some explanation in Mandarin about the procedure, including what they needed to do at PUSPAKOM (Computerised Vehicle Inspection Centre)," explained Nur Syafiqah, as reported by Harian Metro.

According to Nur Syafiqah, she mastered Mandarin when she was studying at Sekolah Rendah Jenis Kebangsaan Cina (SJKC) Yit Min in Changlun, Kedah

"My mother is 100% Chinese and she is now a tailor in Changlun. She taught me how to speak Mandarin," the 23-year-old was quoted as saying.

Meanwhile, Perlis JPJ director Shahrul Azhar Md Dali reportedly said that it is an honour and advantage for the department to have someone like Nur Syafiqah.

"I also encourage every staff, especially those at customer service division, to learn a third language (besides Malay and English) such as Mandarin or Tamil," he added.

Netizens have also praised the young lady for not just her multilingual skills, but also her exemplary attitude and setting a good example in excellent customer service

Image via Facebook

Recently, a Subang Jaya Municipal Council (MPSJ) officer known as Iskandar, was also commended for his multilingual skills

Subang Jaya assemblyman Hannah Yeoh shared a video on her Facebook page on 12 September that shows Iskandar speaking in several languages as he explains to reporters about the clamping process.

Watch Iskandar a young MPSJ Enforcement officer in his twenties explaining the clamping process in MANDARIN. Impressive. Please share

Posted by Hannah Yeoh on Tuesday, September 12, 2017

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