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Soon You Can Cut Queues At The Immigration Department. How?

Renewing our passports will be a breeze come 2014, or won't it?

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You Can Renew Your Passport Online Via The Immigration Department's New My Immigration System Come 2014

The days of lining up for a number and queueing up to renew your passport may soon be over. Everything can be done online under an extensive revamp of the Im­­migration Department’s My Im­­migration System.

thestar.com.my

You Can Renew Your Passport Online Via The Immigration Department's New My Immigration System Come 2014

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The Online Passport Renewal, Which Must Be Paid For Via Credit Card, Is Expected To Reduce Long Queues At Immigration Counters

The revamp, to be implemented by next year, promises to cut the crowds at Immigration counters, making the holiday rush for passports a thing of the past.

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State immigration director Datu Robert Lian believes the system will significantly ease queues and reduce waiting time at all the department’s offices nationwide.

theborneopost.com

The Online Passport Renewal, Which Must Be Paid For Via Credit Card, Is Expected To Reduce Long Queues At The Immigration Counters

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Applicants Can Collect Their Renewed Passports At Immigration Counters Nationwide

Immigration director-general Datuk Alias Ahmad said the online passport renewal would allow citizens to collect the travel document at any of the department’s branches nationwide after it had been processed online and paid for via credit card.

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Furthermore, The Travel Document Can Also Be Collected At KLIA Before Checking In For A Flight

Alias was also quoted to have said that travellers could even collect their passports at the Kuala Lumpur International Airport (KLIA) before proceeding to check-in for their flights, and that the department would set up a branch at KLIA’s main terminal to enable customers to make new passports or renew their travel documents immediately.

theborneopost.com

On picking up passports at KLIA, Alias said the department would set up a branch at the airport’s main terminal which would enable consumers to make new passports or renew their passports on the spot.

“The branch is expected to be operational within two months.

“Travelling Malaysians, who have expired or damaged passports, can use the service before their flights,” he said.

thestar.com.my

Furthermore, The Travel Document Can Also Be Collected At KLIA Before Checking In For A Flight

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This Extensive Revamp Of The My Immigration System Will Also Allow Online Application For Visa And Work Permits

Alias said the revamp would also enable the public to apply for visa and work permits online.

thestar.com.my

Alias said the revamp was needed as the current system could not handle the huge increase in the number of passport applications, let alone online renewals.

The department has been issuing an average of 600,000 passports yearly since 1996, but the number more than doubled last year.

thestar.com.my

This Extensive Revamp Of The My Immigration System Will Also Allow Online Application For Visa And Work Permits

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However, The Online System Is Strictly For Renewals Only. Applications For New Passports Must Still Be Done In Person At Immigration Offices.

“The online system will only cater for passport renewals and not for new passports as the latter requires the applicants to have their biometric information scanned at Immi­gra­tion offices,” he added.

thestar.com.my

How Effective Will The System Revamp Be? Several Bloggers Have Expressed Their Skepticism

WILL THE NEW SYSTEM BE LIKE THE NEW JPJ SYTEM WHICH FAILED BADLY?
WHEN A GOVERNMENT DEPT REVAMPS ITS SYSTEM, IT NEVER FAILS TO FAIL.

Always, the rakyat suffers.

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This blogger cited the JPJ's MySikap online licence revewak and road tax renewal system which was described as a "failure".

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A special body will be set up to scrutinise the problems and weaknesses of the new Road Transport Department’s (JPJ) computerised system, known as MySikap which was launched on Nov 1. At the Parliament House yesterday, Hishammuddin was reported as saying that MySikap, which is still undergoing a dry run, had a very low system capability due to technical glitch.

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MySikap online transaction

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