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[VIDEO] "Segar Veterinary Hospital Killed My Bobby". What Happened?

Bobby the Shih Tzu went to Segar Veterinary Hospital in Cheras for a routine grooming session, but he lost more than just his fur.

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WATCH: "Segar Veterinary Hospital killed my dog"

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Bobby the Shih Tzu dies during a grooming session at the Segar Veterinary Hospital in Cheras

Bobby the Shih Tzu dies during a grooming session at the Segar Veterinary Hospital in Cheras.

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Pet owner Leong Yoke Chang was in disbelief when she went to collect her pet dog from a grooming session with a vet, only to find that it had died.

freemalaysiatoday.com

Bobby was a 5 year old healthy shih tzu. Leong sent him for grooming at Segar Veterinary Hospital, 1pm, and what happen shocked her. They called her husband to come there at about 4pm.

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He went there and they told him Bobby died. When they demanded to watch the CCTV, they saw what actually happened to Bobby and how he died.

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A CCTV footage from the hospital clearly shows a man turning up to hold Bobby down while the groomer shears off its fur. He appears to be holding the dog tightly. When he lets go, the dog was still.

freemalaysiatoday.com

Bobby's owner Pter Leong is distraught and took to Facebook to seek justice for Bobby

Bobby the dog's owner Pter Leong says the groomers used excessive force against Bobby during a grooming session.

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Video of how Segar Veterinary Hospital killed my dog ! Their staff use force to hold down my dog and caused its death. Boycott Segar Veterinary Hospital in Cheras !

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Is this professionalism when they employ untrained staff to handle your beloved pets? No sincere apology and explanation was offered, just lots of excuses to absolve their guilt.

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Dog owner said that the dog was struggling up to the point of his death. They suspect that he was suffocated.

thestar.com.my

Malaysia Independent Animal Rescue (MIAR) picked up the case. The president says the hospital did not apologize for Bobby's death

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Malaysia Independent Animal Rescue (MIAR) president Puspa Rani, the hospital informed Leong of the tragedy only when she arrived to pick up Bobby. Puspa said they should have called her as soon as they found that Bobby was dead.

freemalaysiatoday.com

“They did not have the courtesy to explain to the owner how the pet died and kept giving excuses,” she said.

freemalaysiatoday.com

“The man who handled the dog in a rough manner later confessed and Leong proceeded to lodge a police report. We don’t even know if the man was a trained professional.”

freemalaysiatoday.com

Segar Veterinary Hospital later apologized via Facebook message after the video went viral on Facebook

Segar Veterinary Hospital later apologised

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Veterinarian clinic owner offered to come to press conference today but was advised not to come by grieving family. "I'm responsible for your pet's death," says veterinarian clinic owner

thestar.com.my

The vet hospital said Bobby died of heart problems. But according to Pter, Bobby was completely healthy and was an obedient dog.

thestar.com.my

But the apology was not accepted

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Before MIAR highlighted this issue, the vet NEVER bothered to apologize or say anything. Now, we losing a report he's trying to be nice to Leong so that we will not pursue this case.

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There have been over a 1000 shares on FB on Bobby's death on the grooming table. "How is it possible that 3 people have to hold down a shihtzu during grooming?" asks Pter Leong.

thestar.com.my

Dog owner says: "Better you don't come tomorrow or else she (owner's sister) will scream at you."

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Well we don't care and you don't need to come to the police station. We are not forgiving you and we are going to fight for Bobby.

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The owner, together with MIAR's help have lodged a police report against the hospital

The owner, together with MIAR's help have lodged a police report against the hospital.

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Bobby's owners are at the Pudu Police Station to lodge a report against the negligent party that killed Bobby while it was being groomed.

thestar.com.my

Cheras MP YB Tan Kok Wai says he will highlight animal abuse at the next Parliamentary sitting

Cheras MP Tan Kok Wai will do his best to highlight animal abuse at the next Parliamentary sitting.

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Pter Leong speaking to Cheras MP YB Tan Kok Wai.

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Why were three dog groomers needed to hold down Bobby? These are some of the dangers pet groomers face daily

Getting bite or scratched by a dog is a very real danger that accompanies dog grooming and it can happen at any time. Even dogs that seem to be docile and kind natured can snap without warning. You must always be on your toes.

doggroomeradvice.com

Pet Grooming Practitioners (PGP) may suffer from traumas (bites, scratches, bruising etc.) caused by excited or temperamental or difficult dogs.

groomologist.com

They also suffer strains and injuries to muscles, tendons and joints, especially to back, arms and hands due to heavy lifting, repetitive hand movements, awkward body posturing and positioning.

groomologist.com

Continuous, gentle and secure restraint should be on their mind all the time, especially when pet is on the grooming table. The grooming arm should have a loop with a quick release in case you need to disconnect the pet quickly.

petmd.com

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