[VIDEO] Singaporean Woman Films Herself Berating Maid & Sends It As Complaint To Agency
The maid agency shared the video of the woman slamming her hand on a table while scolding the maid for keeping quiet.
By May Vin Ang — 23 Sep 2024, 11:35 AM
A Singaporean woman has filmed herself berating her maid for allegedly working too slow and sent the video to the employee's agency as proof of her poor performance
The agency, Regent Maid Agency, recently published the video along with a statement on Facebook, saying that it wishes to address to situation before the employer flags their agency on social media.
The agency said the woman is a social media influencer, who has threatened to highlight the issue publicly to warn other potential employers about their agency.
The agency said the employer, identified only as "L", complained that her domestic helper's work pace and English proficiency did not meet her expectations
In the one-minute-and-30-second video, the employer can be seen sitting at a table and confronting the maid for an answer over a chore logbook, where the maid had to log her chores and the time taken to complete each one.
"Can you hear me? I'm not scolding you now... I've been asking you for the past five minutes, so I decided to take a video because you're not answering me," L said to the worker.
As the maid stays silent, the employer can then be seen losing her temper and slamming her hand on the table, shouting, "Hello! What do you think you are?!"
The agency shared that the maid has "experienced significant stress due to the work environment, including instances of verbal abuse" while working with the specific employer
"The helper sought assistance and considered repatriation due to the challenging conditions," it said.
The agency added that it has tried its best to manage L's expectations and provide support to both parties. However, the employer was still dissatisfied with her worker's performance.
"While employers have the right to express their concerns, it is also important to recognise the challenges faced by agencies and helpers," Regent Maid Agency wrote in its Facebook post.
It added that it will continue to address the issue within the company's existing guidelines and would "provide feedback to relevant authorities".
Meanwhile, the Centre for Domestic Employees told Mothership that it has contacted the agency and escalated the matter to the Ministry of Manpower for further investigations.
