5 Alternative Ride-Hailing Apps You Can Use In Malaysia Instead Of Grab

The more options, the better!

Cover image via

On 25 March, Grab Malaysia started charging a cancellation fee on passengers who cancel their ride five minutes after booking a driver

The cancellation fee ranges from RM3 to RM5.

A RM5 no-show penalty was also introduced for passengers who fail to appear at the pick-up point for more than five minutes after the driver has arrived.

Image via Reuters

While the cancellation fee does not apply if a driver is 10 minutes later than the initial estimated time of arrival, netizens were not too pleased by the change in policy.

Image via SAYS/Facebook
Image via SAYS/Facebook

While no ride-hailing platform is perfect, it's good to know that you have options.

Here are five ride-hailing alternatives to Grab in Malaysia:

1. MyCar

Image via MyCar

Branding itself as "the third e-hailing force" in Malaysia, MyCar is modelled similarly to Uber and Grab - users are able to track where their drivers are, message them while they are en-route and pay for their trips using either cash or card.

The platform offers a fixed fare price, as well as no surcharge for traffic.

MyCar is available on Google Play and App Store.
Find out more here.

2. EzCab

Image via EzCab

With EzCab, users are spoiled for choice - transportation options include rides with fixed fare, private cars, metered taxis, MPV taxis, as well as executive and luxury MPVs.

EzCab accepts Boost, Touch & Go eWallet, Alipay, and WeChat pay, in addition to the standard cash and credit card payment.

The app is also equipped with an in-app SOS button which will immediately alert the police when used.

The company's services cover areas in Klang Valley, Penang, Perak, Seremban, Johor, Melaka, and Sabah.

EzCab is available on Google Play and App Store.
Find out more here.


Image via MULA

MULA initially started out as a driver service with a user-friendly app, rather than a direct ride-hailing service. As such, it has a unique offering of MULA-owned vehicles offered alongside its ride-hailing services and allows users to pre-book a ride at a later date and time.

The platform advocates driver and passenger safety through stringent background checks, as well as the app's advance features such as SOS and the ladies-only MULA Pink function.

Additionally, MULA told The Star that although its Terms and Conditions include a cancellation fee, the company has never applied this to its passengers and has no plans to do so in the future.

The services are currently only available in Klang Valley, Penang, and Johor.

MULA is available on Google Play and App Store.
Find out more here.


Image via DACSEE

DACSEE claims to be the first ride-sharing platform that seeks to "build loyalty between riders and drivers" by allowing for the development of networks and friendships between people that share similar interests.

As such, users have the option to request rides from friends or family members, so long as they are a part of the DACSEE community.

As a cryptocurrency centric ride-hailing service, DACSEE also accepts e-coin as payment.

The platform's services span throughout Klang Valley, Perak, Sarawak, Johor Bahru, Penang, and Sabah.

DACSEE is available on Google Play and App Store.
Find out more here.

5. Riding Pink (women only)

Image via Riding Pink

As Malaysia's first women-only transportation platform, Riding Pink aims to provide women riders with reliable, affordable, and safe transport options as well as provide drivers with a flexible source of income.

The database of registered drivers consist of stay-at-home mothers, single mothers, and working adults seeking extra income.

Riding Pink services are "focused on pre-books, customised rides, and recurring rides," and covers most of Klang Valley.

Find out more here.

Find out more about the cancellation policy introduced by Grab Malaysia and Grab Singapore here:

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