If You Claim Your Internet Is Slow, MCMC Says You're Wrong

The Malaysian Communications and Multimedia Commission (MCMC) has poured cold water over reports that Malaysia's broadband speed is slow.

Cover image via

The Malaysian Communications And Multimedia Commission (MCMC) Has Denied Reports That Broadband In Malaysia Is Slow

An infographic highlighting Malaysia's internet speed.

Image via

Malaysian Communications and Multimedia Commission (MCMC) denied that the broadband speed in Malaysia was slow, saying that the result of researches on broadband speed differs when different methodologies were used.

The Malaysian Communications and Multimedia Commission (MCMC) has echoed Communication and Multimedia Minister Datuk Seri Ahmad Shabery Cheek’s scepticism on online data published by Ookla on Malaysia’s broadband speed.

The Report Released By Ookla, Suggested That Malaysia's Internet Broadband Lagged Behind Countries Like Vietnam And Cambodia

Ookla's report states that Malaysia's broadband speed lags behind countries like Cambodia and Vietnam

Image via

A recent survey by a global broadband testing and web-based network diagnostic applications company that compares the download, upload and line quality of broadband connections, Ookla, showed that the average broadband speed in Malaysia is slower than that of Vietnam and Cambodia and barely ahead of Myanmar.

Ookla, a global broadband testing and web-based network diagnostic applications company, rated countries based on download and upload speeds, as well as the quality of the connections.

It was reported that Ookla in its recent survey rated the average broadband speed in Malaysia at 5.48 Megabits per second (Mbps), slower than Vietnam and Cambodia.

The MCMC Said That Different Broadband Speeds Tests Use Different Methodologies To Measure Broadband Speeds

Mohamed Sharil commenting that different speed tests use different methods

Image via The Star

"Of late, a number of broadband speed tests have been conducted and publicised by various parties reflecting varying results," he said. Mohamed Sharil said, each broadband speed test was measured using different methodologies which resulted in differing outcomes.

“In fact, if you see Ookla’s own test results, the average broadband speed in Kuala Lumpur is 6.92Mbps and even Pantai shows an average speed as high as 21.84Mbps. “It all depends on where the tests are coming from and how many cities were calculated,” he said.

“It all depends on where the tests are coming from and how many cities were calculated." Mohamed Sharil added Malaysia had a robust and vibrant Internet Service Provider (ISP) market where some may offer higher speeds than others. "Consequently, when a speed test was done, the results were averaged out" he said.

The MCMC Did Admit The Need To Upgrade Broadband Speed And Quality And Have Taken Several Steps To Improve It

Sharil also said that MCMC recognised the need to upgrade broadband speed and quality and have been working towards that since 2010 through various initiatives.

He added that MCMC is realised that much more needs to be done and will continue to work with industry players to improve broadband quality and speed, as well as expand.

Symantec Malaysia systems engineering director Nigel Tan said the Government had announced an allocation of RM1.8 billion (S$690 million) under Budget 2014 for the second phase of the High-Speed Broadband (HSBB) project to increase the speed and extend the access areas in the urban, suburban and rural areas. "This is a key initiative in making access to information easier as the nation moves into an information-driven economy.

Slow Internet Speed Is One Of Malaysia's Top Complaints According To The Federation of Malaysian Consumers Associations (Fomca)

Slow internet has been one of Malaysia's top complaints

Image via

Federation of Malaysian Consumers Associations (Fomca) secretary-general Datuk Paul Selvaraj said slow Internet connection was among the top grouses of consumers.

"Consumers sign up for pricey packages expecting fast, stable connectivity but on most occasions, the telco companies fail to deliver. Despite having highlighted the problem many times before, the telco companies have failed to respond," he said.

Commenting on the survey results, Federation of Malaysian Manu­facturers (FMM)'s ICT and multimedia committee chairman Dr Neoh Vee Heng said its 2,678 members were generally concerned about the country's slow Internet speed, the unavailability of wireless and fibre connections, and the high cost of connectivity.

Do You Think Malaysia's Broadband Speed Is Slow? Are We Hooked On The Internet? Read More HERE

You may be interested in: