Scalpers Who Mark Up NFC Touch 'n Go Card Prices May Soon Face Repercussions
The ministry has already laid down a few actions.
By Hafiz Zainuddin — 30 Sep 2022, 03:34 PM
NFC Touch 'n Go cards have been a highly sought after product since it first launched earlier this year
Unfortunately, due to high demand but low supply, attempting to purchase one of these cards has felt like a wild goose chase for many Malaysians.
What's worse, some people who actually managed to get hold of the cards are marking up the prices and selling them at an exorbitant price point online
Many netizens have expressed their dissatisfaction towards this action, demanding that Touch 'n Go and the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) look into this matter.
Fortunately, the netizens' wishes have been answered.
Minister of Domestic Trade and Consumer Affairs (KPDNHEP), Datuk Seri Alexander Nanta Linggi revealed that they have received four official complaints on the matter and detected 13 card sales advertisements involving several online platforms
According to a Bernama report, the minister said that they have received crucial information from managers of the online platforms, and a combined total of 11 premises including private residences and business buildings were inspected in relation to the case.
Early investigation suggests that these unethical sales of the NFC Touch 'n Go cards also involved employees who operate behind the counter of petrol stations as well.
KPDNHEP has taken several actions regarding this issue
They have sent out six notices in accordance with Section 21 of the Price Control and Anti-Profiteering Act 2011 (Akhap 2011) to the suspected parties.
They parties will be required to give out an official response or explanation to the ministry, and failure to do so may subject them to Section 21 (5) of Akhap 2011 for refusal or failure to submit feedback.
Aside from enforcement work, Nanta also announced that they will be having a meeting with Touch 'n Go to discuss the sales method and supply shortage issues of the NFC cards
