tech

Here's Why Your Internet Connection Has Been Really, Really Slow

Don't worry, you're not the only one.

Cover image via Nathan Dumlao/Unsplash & Mukhriz Hazim/Malay Mail

So you may have noticed that your Internet has been pretty sh*t lately

It might be taking 10 times as long to load pages if it even ends up working at all.

Image via GIPHY

Before you start smashing your laptop to pieces, here are potential reasons why it feels like your Internet is showing you the middle finger:

As everyone is required to stay home during this time, there are way more people simultaneously on the Internet

According to the Malaysian Communications and Multimedia Commission (MCMC), the increased use of the Internet by Malaysians during the Movement Control Order (MCO) is one of the reasons why the speed has slowed down.

MCMC noted that there has been an increase in the use of video conferencing, learning, and shopping, which contributes to the higher demand for Internet bandwidth, New Straits Times reported.

On top of that, Telekom Malaysia (TM) recently announced that it is experiencing technical difficulties due to a damaged submarine cable

The Asia Pacific Cable Network 2 (APCN-2) submarine cable, which connects Malaysia to other areas such as China, Japan, Taiwan, Hong Kong, Philippines, Singapore, and South Korea, has some faults that affect the country's Internet service.

Lowyat.NET revealed that Malaysia's connection is directly linked to Lantau through Segment 2 of APCN 2 from Kuantan and that the detected faults are also affecting connections between Malaysia and the US.

TM, along with 45 other members of the association, is in the midst of fixing these issues. However, there is no official information on when this will be resolved.

In the meantime, MCMC mentioned that it is working together with the telecommunication services in Malaysia to improve the network performance.

According to the New Straits Times report, an additional investment of RM400 million is being used for infrastructure and network upgrades, as announced in the PRIHATIN economic stimulus package recently.

In conclusion, you might need to be a little more patient with the Internet and hope it gets resolved soon along with the current state of the country.

Remember to #JustStayAtHome. Watch the latest update on the COVID-19 situation:

Last month, Netflix announced that they are reducing their streaming quality in Malaysia due to a high viewing demand:

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