How to Report Online Harassment to the MCMC and Police

If you or someone you know is being harassed online, remember: you don't have to go through it alone. Cyberbullying can feel overwhelming, but there are clear steps you can take to protect yourself and report the abuse in Malaysia.

1. Keep the receipts

Before you do anything else, make sure you have proof. Take clear screenshots of the abusive messages, posts, or comments. Save these files in a few different places—like on your phone, a cloud drive, and even a printed copy .

Don't delete these records, as they are vital for any investigation. Once you've saved the evidence, block the person immediately and tighten your privacy settings so they can't reach you again .

2. Report it to the authorities

It is important to make an official record of what happened. Head to your nearest police station to lodge a report .

Once you have your police report, you can take the next step by filing a complaint with the Malaysian Communications and Multimedia Commission (MCMC). You can do this easily through their or by visiting their office in Cyberjaya .

3. You have a support system

The MCMC works closely with the police and the National Cyber Security Agency (NACSA) to keep the internet safe. If the case involves children, the MCMC and the police D11 unit use the Malaysia Internet Crime Against Children (MICAC) system to handle reports more effectively.

If the harassment is taking a toll on your mental health, please reach out for help. Talk to a trusted adult, a teacher, or contact professional organisations like the Women's Centre for Change (WCC) for counselling and support .

4. Know your rights

Malaysia uses laws like the Communication and Multimedia Act 1998 and the Penal Code to take action against online harassment .

As of 2024, the MCMC has also introduced stricter rules for major social media platforms. These platforms are now required to improve their content moderation and identity verification processes to help stop cyberbullying before it starts .