How to Track Your Real-Time Power Usage on the Mytnb Portal
Whether you have a billing query or need to report a power issue, knowing exactly how to reach Tenaga Nasional Berhad (TNB) can save you a lot of time. As of October 2026, the utility provider has streamlined its communication channels to ensure customers can get assistance quickly . Reporting emergencies and billing issues If…
Whether you have a billing query or need to report a power issue, knowing exactly how to reach Tenaga Nasional Berhad (TNB) can save you a lot of time. As of October 2026, the utility provider has streamlined its communication channels to ensure customers can get assistance quickly .
Reporting emergencies and billing issues
If you are facing a power outage or have an urgent billing concern, you can reach the TNB CareLine 24 hours a day by calling 15454 . For general enquiries, the dedicated line at 1300-88-5454 is available from Monday to Friday, 8.00am to 7.00pm, and on weekends and public holidays from 8.00am to 5.00pm .
Digital support and online portals
For those who prefer managing their accounts digitally, the myTNB portal remains the primary hub for customer services . To ensure the best experience, the portal is optimised for modern browsers, including recent versions of Google Chrome, Mozilla Firefox, Safari, and Internet Explorer 10.x and above . You can also reach out for assistance via their official Facebook page, @TNBCareline .
Recent updates on national initiatives
TNB continues to play a central role in Malaysia's infrastructure development. As of 10 October 2026, the company has announced its support for various consumer protection initiatives and the ongoing strengthening of the national grid, aligning with the broader objectives outlined in Budget 2027 .
