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AFA Prime Bhd, the concessionaire for the Kuala Lumpur-Karak Expressway and East Coast Expressway Phase 1, has issued 2,122 letters of demand (LODs) to motorists for toll-related offences since 2023
According to Bernama, AFA Prime general manager Ismaliza Ibrahim said the LODs, amounting to RM21,181 over the past three years, were issued for offences such as tailgating to avoid toll payments, damaging toll barriers, and failing to stop at manual toll lanes.
She said 571 LODs worth RM6,177.80 were issued in 2023, followed by 853 LODs worth RM8,190 in 2024, and 698 LODs worth RM6,813.20 last year.
"The offences do not necessarily increase during festive seasons but also happen on normal days.
"We have even detected motorists committing the same offence up to 30 times using the same vehicle," she told reporters during a special enforcement operation targeting tailgating and toll offences at the Gombak Toll Plaza today, 21 May.
Ismaliza said 95% of offenders were private vehicle owners, with most cases recorded along the Kuala Lumpur-Karak Expressway and several areas on the East Coast Expressway 1, including Kuantan
She added that despite the high number of LODs issued over the past three years, repayment rates remained low at below 1%.
"We will work with the authorities to obtain vehicle owners' information before issuing LODs, especially for repeat offenders who commit offences more than three times," she said.
According to Ismaliza, the company uses CCTV and automatic detection systems to identify offences such as tailgating and damaging toll barriers, which are also punishable under Section 8 of the Federal Roads (Private Management) (Amendment) Act 1994.
