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Improved Directory & Signage At Pasar Seni Station Gets Seal Of Approval From Malaysians

The multicoloured signs have made it easier for passengers to navigate through the station.

Cover image via @ErnestOnPT (Twitter)

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The Pasar Seni LRT train station is one of the busiest train stations in the Klang Valley. Located in the heart of KL, the station is also an exchange for the Kajang-Kwasa Damansara MRT line and the Rapid KL bus shuttle.

In a Twitter thread made by @ErnestOnPT on 23 February, the Pasar Seni station has included distinguishable signs and a clearer directory for the multiple transport modes available at the station.

The tweet shows images of the muticoloured signs placed around the station corresponding to platforms of each facility.

"Pasar Seni's new way finding devices for the station and bus terminal is so exciting that I can't explain with words. This is how you encourage greater ridership of multiple transit modes - from bus to train, train to bus, bus-bus or even train-train modes," Ernest wrote in his tweet.

Following the tweet, Malaysians were impressed by the increased accessibility, but also pointed out areas where the signage could be further improved

The signs in Pasar Seni station have been compared to those in Singapore and in Tokyo and Shinjuku, Japan, citing the clear and easily understood directions that save time navigating through the busy stations.

The availability of the signage have invited praise from Malaysians, hoping that more LRT stations — especially transit stations — will adopt this practice in the near future.

"It's the little things like these that help old and new commuters (even though they already know), it's so fun to see," one Twitter user wrote.

However, some Malaysians gave their two-cents on how the signage could be more helpful if the writings were larger and route numbers were included on floor signs. Ernest also wrote in his thread that the signs that lead to the correct platforms are mostly absent at areas of large footfall, calling for Rapid KL to install more at the nearest time possible.  

All in all, Malaysians are hopeful that this is a step towards the many improvements to be made concerning public transportation facilities in the country.

Signage is not the only problem addressed by Malaysians when it comes to public transport. Accessibility to the stations themselves has been a recurring issue:

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