If you are someone who loves to hear the 'chime' at the KLIA, prepare to get disappointed the next time you are there.
Starting 1 December 2018, both KLIA and klia2 have gone 'silent'.
In their efforts to join a global movement called 'silent airport', both KLIA and klia2 will no longer make any public announcements within their terminals.
Earlier today, in a Facebook post on a page run by Malaysia Airports Holdings Bhd (MAHB), KLIA's management body, it said that "boarding call announcements and public paging for passengers service will stop completely effective 1 December 2018."
Yesterday, Malaysia Airlines took to its Twitter account to urge passengers to refer to the digital information boards for updates
The move by KLIA and klia2 to embrace a more pleasant ambience follows a similar decision taken by Changi Airport back in 2017
Changi Airport Group (CAG) had said that this is to ensure that passengers and visitors will pay attention when more important announcements are made.
"With more flights and passengers, maintaining the present frequency of announcements will mean noisier terminals and more interruptions in time to come. One concern is that passengers may pay less attention to the announcements made over the public address system, crowding out the more critical announcements," CAG spokesman Ivan Tan was quoted as saying by The Straits Times.
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