Man With Elderly Mum Praises WTCKL Vounteers For Fantastic Service At Vaccination Centre
"Rarely in a government milieu have I said 'thank you' so much and meant it."
By May Vin Ang — 24 May 2021, 05:47 PM
A Malaysian man was pleasantly surprised by the fantastic service his mother received when he brought her in for her COVID-19 vaccination appointment at the World Trade Centre Kuala Lumpur (WTCKL) last week
In a public Facebook group called 'AstraZeneca Volunteers (Malaysia)', Yudistra Darma Dorai had nothing but praise for his experience at the vaccination centre, despite identifying himself as a critic of the handling of the pandemic in the country.
"It was my mum's appointment today for her AstraZeneca shot and taking her for this wasn't going to be easy," he wrote on Thursday, 20 May.
He shared that his mother has asthma, difficulty walking, and dementia
"Getting here, parking, walking to the right hall... Plus, reassuring her all the time as she had seen something on BBC about the risk of the AstraZeneca vaccine," Yudistra said, listing the difficulties.
He added that he was not a particularly patient person. Worse yet, when they got inside, they saw long queues.
"And just after finding the right queue and getting in line, with her usual impeccable timing, my mother needed the loo," he said.
So, Yudistra asked a young man a blue Civil Defence Force uniform where the toilet was.
"He answered that it was 400m away. He then just turned around and walked away, irritating me."
Just as he was about to ask his mother if she could hold it in, the same young man came back — bringing along a wheelchair
The officer then gently asked Yudistra's mother to sit in it.
"My mum, being prideful, refused the wheelchair. I was about to lose my temper with her when the young man signaled me to be quiet," Yudistra said.
Then, to his wonder, the young officer asked his mother what she used to work as, and upon finding out that she was a teacher, gave her a speech about how she has served the nation and now it was the nation's turn to give back.
"My mother then smiled and got on the wheelchair."
After that, they did not have to queue up again
"After that, not just for my mum, but for all old folk, it was Golden VIP all the way," he said.
"My mum felt embarrassed and said sorry every time a queue was held up for her, but all people smiled back with a 'no problem'."
The rest was smooth sailing and Yudistra said he was impressed.
"The ushers, the medical staff, and the doctors were all fantastic, and I was told many of them were volunteers."
"Rarely in a government milieu have I said 'thank you' so much and meant it."
