[VIDEO] Woman Yells At Pizza Hut Kampar Employees And Alerts Cops Because Their Oven Broke
Netizens praised one of the employees for staying calm during a stressful situation.
By Arisha Rozaidee — 02 Sep 2021, 11:05 AM
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Editor's note: The story has been updated to include a statement from the management of Pizza Hut Malaysia.
A video of a woman yelling at Pizza Hut employees recently went viral on social media
The video was uploaded on Facebook on Wednesday, 1 September, by the woman behind the camera herself. However, the clip has been reshared on other platforms such as TikTok and Twitter.
The incident is believed to have taken place at a Pizza Hut outlet in Kampar, Perak as the woman's posts suggests.
In the clip, the woman can be heard screaming at employees from the cashier counter.
One of the workers then approached her and explained that their oven is broken and they're unable to make pizzas.
The employee said, "I'm telling you nicely, our oven is broken."
To which the woman responded in a harsh tone, "Why is it broken?"
"Yesterday it was struck by lighting. Yesterday it was broken too. What are we supposed to do?" the employee asked.
The woman behind the camera then continued to question when the oven broke and the employee can be seen groaning in exasperation before another co-worker came to soothe her.
Based on the woman's Facebook posts, she bumped into the police while standing outside of the restaurant and called for them to check on the problem
It is unclear whether the problem was resolved or any actions were taken but the police were photographed speaking to Pizza Hut employees.
The management of Pizza Hut Malaysia clarified that the issue stated has been resolved.
They told SAYS, "The police came yesterday to ensure there was no escalation, and we have made it our priority to ensure it was resolved amicably as well. The customer had received the pizza she wanted after we [had] fixed the oven situation."
Netizens who saw the video praised the employee for staying calm in a stressful situation
One person wrote, "I like her reaction. @pizzahutmsia give her a raise."
"It's obvious that this sister is strong in being patient. Although she was provoked kaw kaw," another user wrote.
"A patient heart, not everyone can do it. Thumbs up!" said another netizen.
