AirAsia Passengers In Johor Can Register For Facial Recognition Boarding Using Just An App

Previously, passengers could only register through a F.A.C.E.S. kiosk at the Senai International Airport.

Cover image via Hairul Anuar Rahim for New Straits Times/SAYS (Edited by SAYS)

AirAsia announced that passengers can now register for boarding via facial recognition at the Senai International Airport, Johor in a much easier way - through its mobile app

AirAsia group chief executive officer Tony Fernandes made the announcement yesterday, 25 April, on his Twitter account.

The Fast Airport Clearance Experience System (F.A.C.E.S.) is the first of its kind in Malaysia and was launched early last year

Owned and operated by AirAsia, the facial recognition boarding system aims to "create a seamless travel process for passengers".

Previously, passengers had to register their face through a kiosk located around Senai International Airport's check-in counter area to be able to use it, reported SoyaCincau.

With the latest update, passengers can register for boarding with F.A.C.E.S. using the AirAsia mobile app

L-R: Keep hair away from face, avoid wearing glasses, keep hands away, and avoid angled poses.

Image via AirAsia

Here's how it works:
1. Login to your AirAsia account on the app and open your profile page.
2. Tap on 'My FACES'.
3. Record a video of your face facing forward at the camera, like you're taking a passport photo.
4. Scan your passport.
5. Wait for the app to verify your details, then you're all ready to go!

However, ground staff will need to do a one-time verification process before passengers can start using F.A.C.E.S. to board flights.

Find out more about it here.

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