Apple Recalls Old Plug Adaptors For Safety Reasons. Here's How To Exchange Yours For Free
The plug adaptors may break and create a risk of electrical shock if exposed metal parts are touched.
By Tamara Jayne — 26 Apr 2019, 11:49 AM
Apple has recalled several of its older three-prong plug adaptors due to the risk of electrical shock
In a statement released yesterday, 25 April, Apple announced that the adaptors may break and create a risk of electrical shock if exposed metal parts are touched.
There have been six known worldwide incidents so far.
The affected adaptors have been primarily designed for Singapore, Hong Kong, and the United Kingdom. However, it is available for purchase on several online sites in Malaysia.
The three-prong wall plug adapters were shipped with Mac computers and certain iOS devices between 2003 and 2010.
Here is a photo of how the affected plug adaptor looks:
The affected plugs are completely white, with no letters on the inside slot where it attaches to a power adaptor.
The newer adaptors look like this and are not affected by the recall:
New adaptors are white with grey on the inside slot where it attaches to the power adaptor.
Apple emphasised that the recall does not affect any of its USB power adapters, which are included with iPhones and iPads
To exchange your plug adaptor for free, you will need to verify your Mac, iPad, iPhone, or iPod serial number as part of the exchange process, and find any authorised Apple service provider or contact Apple Support.