10% Touch 'N Go Surcharge At Parking Lots Will Soon Be Abolished

"The 10% for parking fees is a burden to the people."

Cover image via New Straits Times

The Dewan Rakyat was informed today that the 10% surcharge that Touch 'n Go (TnG) users pay at parking facilities will soon be abolished

The information was relayed by Domestic Trade and Consumer Affairs Deputy Minister Chong Chieng Jen in response to a query by Ayer Hitam's MP Dr Wee Ka Siong.

The 10% for parking fees is a burden to the people.
Chong Chieng Jen

However, it can only be abolished in stages

According to the Deputy Minister, the immediate abolition of is not possible as it is subject to the existing contract signed with the company.

"Hence, we want to abolish it, but it is subject to the existing contractual obligation," he said in an oral question and answer session at the Dewan Rakyat, as reported by The Edge Malaysia.

"Only after the existing surcharge-based contracts expire, it will be abolished in stages."

At present, the 10% fee is only imposed at parking lots where the cashless payment method was available as an option

Chong noted that parking lots where TnG is the only payment method do not have the fee.

Meanwhile, Chong also addressed the issue of the 50 sen surcharge for TnG card top-ups, saying that this surcharge will remain in place

He added that the 50 sen charge is not imposed by Touch 'n Go, but was done by merchants that choose to offer the reload services.

"Reloading without any charges can be done at a number of Touch 'n Go service counters at TNG Spot as well as stores such as Watsons, Guardian, Tesco, KK Mart, and Caring Pharmacy, which number more than 2,000 outlets," he was quoted as saying by Malaysiakini.

While replying to the Ayer Hitam MP, Chong noted that there are 2,880 locations out of 11,168 nationwide that did not impose the top-up surcharge.

"An analogy for Ayer Hitam to understand better is, for example, if we have a Maybank account and we withdraw money from a Maybank ATM, there would be no charges.

"But if we go to CIMB for the convenience (to withdraw money using a Maybank ATM), then there would be a charge. That is the rationale behind it," he was quoted as saying.

In related news, you can no longer reload your Touch 'n Go on PLUS highway toll exits nationwide:

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