We Tried That Joey Mattress We Keep Seeing Online To See What's The Hype

Soft? Hard? Worth the money? Let's find out.

Cover image via SAYS

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Disclaimer: This is not a sponsored post. But the company did send the product to us upon request.

After seeing their ads all over our social media feed, we decided to test out this Malaysian company's mattress to see what the fuss is about

Image via SAYS

If you're on the hunt for a new mattress, here's our honest review of The Joey Mattress.

First things first, one good thing we like is that it's convenient — from the second you place your purchase to the delivery, everything is made easy

You can order the size you want online without needing to visit a physical store. They can even remove your old mattress for you if needed.

But if it's purchased online, how to tell if the new mattress is hard, soft, or suits what you're looking for?

The company offers a 99-night trial. In other words, you can buy a mattress and test it out all you want. If you find that it doesn't suit you, just return it within that 99-day time frame and they will offer you a full refund. They'll even pick it up from your home for free if you're in West Malaysia. If you're in East Malaysia, you'll need to ship it back to Selangor. Any returned mattress will be donated, not resold.

But just make sure to keep the inner plastic packaging because you will need it in case of a return so the mattress doesn't get damaged during transit.

It's pretty thick too.

Image via SAYS

Obviously, there are certain terms and conditions, like if it's gets damaged or stained, there might be a partial penalty fee. But other than that, it's a good option to have, especially in this day and age of online shopping and pandemic concerns about heading out.

For those living in Klang Valley, the delivery person will even carry the mattress straight to your bedroom and set it up for you

My colleague Gowri and I asked our delivery people to set up each mattress for us separately and they very kindly did so. Both of our delivery people were pleasant and helpful. Oh and delivery is free to anywhere in Malaysia, so that's a bonus.

However, though delivery is free, take note that the setting up option is only available for those in Klang Valley because the GDEX delivery service that the company uses outside of Klang Valley doesn't offer that.

A blade is provided.

Image via SAYS

But it's not complicated to set up anyway.

Plus, Joey offers a small blade in the package, as just an added useful tool, to help you open the packet with ease.

If you're opening it yourself, the mattress is vacuum-sealed and rolled up neatly in a box. So all you need to do is unbox and unroll it, then use the blade to remove the plastic.

I think the fact that it's vacuum-sealed in a box just makes it so much easier to manoeuvre, especially if you're staying alone or don't have anyone to help you.

Image via SAYS

Here's how it looked unrolled but still vacuum-sealed:

Image via SAYS

Once you've opened the packet, the mattress will sorta do the rest of the job for you and will begin to pop up or 'unravel' itself. Kinda like if you're pumping air into a squished basketball. 

Image via SAYS

Okay, so now let's talk about how it feels sleeping on them

I don't love a very soft mattress. In fact, I'd pick a firmer mattress over a soft one and Gowri feels the same way. So we both like that the new mattresses are dense and offer good support without being too hard or too soft.

To be fair, though, both Gowri and I were sleeping on pretty bad spring mattresses before this. (Joey's mattress is made with foam, btw. No springs attached. :P)

Joey's foam mattress.

Image via SAYS

Gowri's previous mattress was so old that she could feel the springs stabbing into her back. Meanwhile, mine was really worn down that it had a huge dent in the middle, which meant I was sleeping unevenly every day.

Waking up with backaches was a norm for us. And my previous bed was a single-sized one, so it's not like I could avoid the dent by sleeping on the other side. Haha.

TL;DR — Here's our final verdict

"So compared to that, I think I would have found any other mattress to be more comfortable lol. That said, I don't have any complaints about the Joey mattress. I tried sleeping on both my back and on the side and it was comfy both ways. My lower back pain has lessened too, but again, that could just be because I'm not being stabbed by my old mattress' springs anymore, hahahaha!" — Gowri

On my end, I'm glad I don't wake up with backaches anymore. It's quite a big difference coming from a dented, worn-out spring mattress to a dense, bouncy foam one. I particularly like that it has a good balance of firmness yet it doesn't feel too hard. And it feels cooling somehow.

Here's an idea of how plush The Joey Mattress is:

There are four mattress sizes and the price ranges between RM1,350 and RM2,595.

So is it worth getting?

If you're looking for convenience, then it might be good to consider. The 99-night trial and free delivery service are definitely good to take note of. Some companies only offer free delivery to West Malaysia.

According to the website, the mattresses are also "professionally treated with dust mite repellent to strengthen protection against dust mites" and there's a 10-year limited warranty.

It also says that it's made with proprietary polyurethane foam that's engineered to keep you cool, featuring "open-cell structure that increases ventilation". Unlike those memory foam or latex materials on typical mattresses that gets quite warm. This one has a "breathability" factor, which is great for our weather.

Image via SAYS

The price for this mattress type is relatively standard when compared with other popular furniture stores in Malaysia. But if paying the lump sum is too much, there's an option to pay on an instalment basis without interest over the course of three, six, or 12 months.

Overall, it goes without saying that sleep can impact a large part of our health and well-being. Given that we spend 1/3 of our lives sleeping, there are some things that are worth the investment and having a good mattress is probably one of them.

So if you don't wanna end up looking like a shrimp and have the means for it, it might be worth investing in a good mattress in general.

You can find out more about The Joey Mattress here.

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