5-Year-Old "Abcde" Was Mocked By An Airline Staff And People Aren't Sure Who To Blame

It's pronounced "ab-city".

Cover image via KABC/jeanettevaughan

A mother in Texas, USA has called out Southwest Airlines after one of its gate agents mocked and laughed at her five-year-old daughter's name - which is "Abcde"

Abcde and her mother, Traci Redford.

Image via KABC/Metro (edited by SAYS)

The mother, Traci Redford, told Washington Post that the incident occurred several weeks ago when the two of them were preparing to board a flight from California to Texas.

According to Redford, a gate agent at California's John Wayne Airport saw Abcde's name and started pointing, laughing and talking to other employees about Redford and her child.

For clarification, Abcde's name is pronounced as "ab-city" or "ab-si-dee".

The unnamed gate agent had also taken a photo of Redford's boarding pass and posted it on social media

A screenshot of the post.

Image via KABC/Metro (edited by SAYS)

"It was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines. And after two weeks of doing a formal complaint, Southwest hadn't done anything," said Redford.

Southwest Airlines has since responded and apologised to Redford and her daughter

In a statement to BuzzFeed News, spokesperson Chris Mainz offered the company's "sincere apology to the family" and said the employee's social media post "is not indicative of the care, respect, and civility" expected of employees.

Additionally, the airline will be using this as "an opportunity to reinforce [their] policies and emphasise [their] expectations for all Employees".

"We take great pride in extending our Southwest Hospitality to all of our Customers, which includes living by the Golden Rule and treating every individual with respect, in person or online," he added.

Meanwhile, netizens are more concerned about how the young girl will live out the rest of her life with such a unique name

Image via Facebook

"No, lady. You brought that on your daughter and yourself with that one. I can agree that it was unprofessional, though."

Image via Facebook

"Should they have mad fun of a 5 year old girl? Obviously not, but I think the ones that need to apologise to that girl are her parents..."

Image via Facebook

"The name North is looking pretty normal now. :D"

While others just could not help but make use of the opportunity to crack some jokes

Image via Facebook

"Her brother DAFUQ is so pissed too!"

Image via Facebook

"Wasn't the obvious alphabet name Elemeno?"

Image via Facebook

"Her name translates to window seat, middle seat, aisle seat, aisle seat, middle seat."

Netizens also loved this air stewardess' brilliant response to a passenger's complaints:

Other times though, airline passengers are the ones who misbehave instead:

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