Rapid KL Explains Why There Were Issues With The Free Shuttle Buses At F1
The operator said it made changes to the shuttle arrangements the following morning after receiving feedback from passengers.
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Rapid KL has issued an official statement following passenger feedback and social media reports about long wait times for shuttle bus services at the Sepang International Circuit (SIC) during the Formula One Gulf Air Bahrain Grand Prix
Prior to the event, complimentary shuttle bus services were scheduled to operate every 10 to 15 minutes from KLIA2, Bandar Baru Enstek, and Mitsui Outlet Park between 7am and midnight.
However, following the opening day's sessions, attendees posted on social media to report extended wait times, with some choosing to walk up to 8km between the circuit and Mitsui Outlet Park, while others reportedly spent several hours walking the 21km between KLIA2 and SIC.
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In a media statement, Rapid KL clarified that its shuttle bus operations were carried out as planned and in accordance with the arrangements agreed upon with the event organiser
The operator said its role covers the handling and movement of buses and passengers based on the established arrangements.
Meanwhile, overall traffic management to and from the circuit, as well as vehicle flow at pick-up and drop-off areas, is coordinated jointly with the event organiser and relevant authorities.
Following the feedback, Rapid KL said it worked with SIC and relevant agencies to adjust the pick-up and drop-off locations to ensure smoother passenger movement
By 11am the following morning, traffic flow and passenger movement were reported to be smooth and controlled.
Rapid KL said it continued working with all parties to monitor the situation and ensure smoother passenger movement throughout the event.
Amid the heavy traffic congestion around the circuit, some individuals and groups began offering informal motorcycle ride-hailing services to transport stranded spectators
Dubbed 'Sepang Gojek' on social media, riders offered trips ranging from RM10 to RM100 depending on the destination and demand, while some motorcyclists offered free rides to fans who were walking.
While these motorcycle rides provided a faster alternative for fans navigating the gridlocked roads, the Road Transport Department (JPJ) has since begun tracking down these illegal operators and conducting enforcement operations in the area over safety concerns.
