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Singaporean Man Allegedly Finds Cockroach Residue On Cream Crackers Biscuit While Eating

"At first, I thought it was ink or something."

Cover image via COMPLAINT SINGAPORE (Facebook)

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A recent post made by a Singaporean man to a community Facebook page has gone viral after he found what seems to be a dead insect on a popular snack item

The Facebook user, who goes by Muhammad Haiqal, took to the community Facebook group, COMPLAINT SINGAPORE, on 9 February to share his experience after buying a packet of Hup Seng cream crackers.

"Halfway eating, dipping my biscuits into my tea, and [I was] about to dip my next one when I saw something abnormal sticking out," his post began.

Saying that he initially thought it was ink, a closer look of the item led the man to believe that it was the dried up remains of a cockroach laid flat on the biscuit. "What I normally eat as breakfast every day [has become] something I will never eat forever," he wrote.

Garnering widespread attention for the post, Haiqal also attached photos to his post, showing the biscuit with the alleged cockroach residue.

Photographs attached by Haiqal of the alleged Hup Seng cream crackers.

Image via COMPLAINT SINGAPORE (Facebook)

In the comments section of the post, Haiqal informed other responders to the post that he had purchased the crackers from a minimart in Rivervale, Sengkang, Singapore

Haiqal also added that after he discovered the residue, he immediately threw the entire packet of cream crackers away. Among the pictures attached, Haiqal also added a picture of the expiry date of the packet, which was labelled 10 December 2023.

Photographs of the alleged Hup Seng cream crackers packet purchased by Haiqal, along with the expiry date.

Image via COMPLAINT SINGAPORA (Facebook)

Hup Seng, which is a Malaysian-based producer of biscuits, has since addressed the issue on their official website

In the opening of their statement, Hup Seng mentioned that they were made aware of the recent issue regarding their products, and went on to assure customers that food safety and hygiene are always top priorities in their manufacturing practices.

"We take the issue of product quality and safety very seriously, and we want to assure our customers that we adhere to strict food safety and hygiene practices in our manufacturing process. We have comprehensive quality control measures in place to ensure that our products meet the highest standard of quality and safety," read the statement. 

The company continued on by issuing an apology for the matter.

"We appreciate your understanding and patience during this time. We will continue to take all necessary steps to ensure the safety and satisfaction of our valued customers," they added.

The full statement provided by Hup Sing on their website.

Image via Hup Seng

Click here to read the full Facebook post and here to read the full statement by Hup Seng on their website.

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