Anoushka Shankar Accuses Concert Promoter Of Failing To Honour Contract After KL Show Cancellation
The British-American sitarist has urged ticket holders to seek refunds after alleging that the promoter has stopped responding to her team.
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British-American sitarist Anoushka Shankar has accused a concert promoter of failing to fulfil its contractual and financial obligations following the last-minute cancellation of her Kuala Lumpur show on 4 October
In an update shared on social media on 28 October, Shankar said she and her team had repeatedly tried to contact the promoter, Shiraz Projects, following the cancellation of her scheduled performance at Plenary Hall, Kuala Lumpur Convention Centre.
However, she alleged that the promoter had stopped responding to their calls, emails, and messages.
According to Shankar, the promoter had previously committed to paying for the show in full and fulfilling his contractual obligations
She also claimed that her team had since learnt that the promoter owed significant unpaid sums to ticketing platform Ticket2U.
Shankar expressed frustration over what she described as slow responses from Ticket2U to her team's enquiries, adding that the platform was also allegedly owed money by the promoter.
Shankar was scheduled to perform in Kuala Lumpur on 4 October, marking her return to Malaysia after more than a decade
On 3 October, she announced that the concert had been cancelled by Shiraz Projects, citing circumstances beyond her team's control.
At the time, she said ticket holders had been assured of full refunds and advised them to contact the promoter or their original point of purchase for details.
She also apologised to fans for the inconvenience, particularly those who had made travel arrangements to attend the show.
Despite the cancellation, Shankar arranged an impromptu performance at the Temple of Fine Arts in Kuala Lumpur on 4 October
The 8pm event was organised independently by Shankar and her team, with entry limited to valid ticket holders of the original concert. Seats were allocated on a first-come, first-served basis due to the venue's smaller capacity.
She clarified that the pop-up event was not connected to Shiraz Projects and would not replace the refunds for the cancelled concert.
Shankar also thanked the Temple of Fine Arts, Malaysian sitarist Kumar Karthigesu, her band, and crew for helping to organise the gathering at short notice.
In her latest update, Shankar urged ticket holders to contact Ticket2U directly and notify their banks to seek refunds
She said she was deeply sorry that fans had been caught up in the situation and thanked them for their patience and continued support.
At the time of her latest statement, Shankar had not provided a timeline for when the refund process would be completed.
SAYS has reached out to Shiraz Projects for comment but has yet to receive a response at the time of writing.
