Woman's Calf Gets Cut In A Horrific Escalator Accident In Sunway Pyramid
Thankfully, no one else was hurt in the incident.
By Tang Ruxyn — 06 Mar 2017, 09:57 AM — Updated over 7 years ago
What was wrong with that escalator? Sunway Pyramid reveals their findings
The Sunway Pyramid mall management has issued an official statement today, 6 March, to update the public about the escalator mishap which caused a female shopper to suffer a bad gash on her calf.
"During investigation, findings have shown that there had been misuses to the escalator prior to the occurrence, including baby strollers and other lack of escalator etiquettes that are contributing factors to aggravating the escalator prior to the incident."
"The Management of the mall together with OTIS and the Department of Occupational Safety & Health have examined various sources and will continue to work with the relevant authorities for further updates," the statement read.
Sunway Pyramid also said that it will step up its safety measures to minimise the occurrence of such an incident
"Sunway Pyramid assures that all escalators in the mall have been following a strict schedule for maintenance with OTIS and that our customers’ safety is always a priority."
"Moving forward, Sunway Pyramid will be introducing unipoles at all escalator take-offs and landings to curb strollers, trolleys, wheelchairs or any form of similar items from the escalator."
A unipole is usually placed at the centre of the escalator platforms to minimise the pathway, but it will not obstruct any normal being from passing through.
Meanwhile, the management also said that the victim is recovering well and is currently in good care at a nearby hospital.
6 MARCH, 10AM: A shopper's weekend outing at a local mall turned ugly when she was involved in an escalator accident yesterday, 5 March
The incident happened at Sunway Pyramid shopping mall in Petaling Jaya, Selangor, when a woman is believed to have sustained injuries when an object pierced her calf as she was going down an escalator at the mall.
According to Chinese daily Sin Chew, the shopper is a South Korean.
Photos of the incident quickly went viral on social media
Based on the photos, the victim appeared to be sitting by the side of an escalator while blood was dripping from her calf.
Her friends were seen trying to console her.
A large crowd gathered around the escalator to have a look at what happened.
The Sunway Pyramid management confirmed the incident on their official page at 6.48pm yesterday
It said that a shopper was indeed injured as a result of the escalator incident which took place at about 4pm.
"The shopper is being given medical treatment. We are currently investigating the situation and will update on any findings as soon as we get confirmed details," the post read.
The authorities are still investigating the incident to find out what had transpired
A marketing communications assistant manager told The Star Online that the victim was sent for treatment at a nearby hospital, adding that the mall will be paying her medical bill.
"From the photos, you can see that a metal piece on the side of the escalator came unhinged and was bent to the middle."
"We are still unsure how this had happened as it would usually take some form of abuse for the metal to come off like that," he was quoted as saying.
It was reported that no one else was hurt in the incident.
Meanwhile, shoppers have urged the mall's management to step up its efforts to ensure shoppers' safety
A few netizens have commended Sunway Pyramid for acknowledging that such mishap has happened, but stressed that the management must take concrete steps to inspect and conduct regular maintenance to prevent such an incident from happening in the future.
