tech

How To Use The MyBorderPass App At KLIA's QR Code Lanes In 3 Easy Steps

With MyBorderPass, immigration clearance takes just 5 to 7 seconds.

Cover image via New Straits Times & imigresen_klia/Instagram

Follow us on Instagram, TikTok, and WhatsApp for the latest stories and breaking news.



If you've recently flown through Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, you may have noticed a futuristic upgrade at immigration

Malaysia's Immigration Department has introduced 40 QR code-enabled autogates designed to reduce congestion and streamline the clearance process.

Here's how you can use the MyBorderPass app to breeze through immigration in just five steps

Step 1: Download the MyBorderPass app and register yourself

Head to the Google Play Store or App Store and download the MyBorderPass app.  

Once you've downloaded the app, open it and tap on 'REGISTER NOW'. 


Step 2: Scan and link your passport

Once installed, scan your passport and enter your passport and contact details to link them to the app.

Step 3: Complete the verification

Take a selfie for biometric verification. After approval, set up a secure 4-digit PIN to log in.  

That's it! You're all set up to travel with the MyBorderPass app. 

Remember to generate a QR code before entering the QR code lanes at KLIA 1 and 2

Before travelling, open the app and log in with your registered PIN. The app will generate a unique QR code linked to your identity and travel details.

At the airport, head to the QR code lanes. Open the MyBorderPass app, scan your QR code at the autogate, and complete face verification.

Don't worry, a helpful officer will be nearby if you need assistance.

Here are key things to remember when you're using the MyBorderPass app

1. Carry your passport with you

Even with the QR code, your passport is still required for the rest of your journey.  

2. Who can use the MyBorderPass app?

The app and its features are available to Malaysian citizens and travellers from 63 eligible countries, including the UK, Singapore, and Japan. 

3. Manual counters still exist

If you prefer, traditional immigration counters remain an option.  

Follow SAYS Tech on Facebook, Instagram, & TikTok for the latest in tech in Malaysia and the world!

Read more #tech stories:

Don't miss out! Here are some more trending stories on SAYS:

More stories to read: