You Need MyBorderPass App To Use The QR Code Lanes At KLIA. Here's All You Need To Know
The 40 additional autogates were installed to speed up immigration queues.
By Tamara Jayne — 06 Jan 2025, 10:41 AM
If you've been to KLIA Terminals 1 or 2 recently, you might have spotted new lanes using QR codes for immigration clearance
The Immigration Department has added 40 autogates with advanced QR code technology to help reduce congestion at Malaysia's entry points.
Malaysia is now using this system, just like Singapore, Japan, and some European countries, to make immigration faster and more secure.
1. What are QR code lanes?
These lanes are part of a new initiative to speed up immigration clearance. Passengers use a QR code generated through the MyBorderPass app instead of manually presenting their passports.
2. How does it work?
- Download the MyBorderPass app on the Google Play Store (Android) or App Store (Apple).
- Input your personal and travel details to generate a unique QR code.
- At the immigration autogates, scan the QR code to verify your identity — no need to hand over your passport.
3. What's the benefit for travellers?
4. Who can use it?
The facility is available to:
- Malaysian citizens
- Citizens of 63 eligible countries, including Australia, Brunei, Canada, China, Japan, Singapore, South Korea, UK, and US
5. Can you still use the manual counters?
Yes. Manual counters and existing automated gates are still available for those who prefer traditional immigration clearance.
6. Do you still need your passport?
Yes, you still need to carry your passport as it's required for the rest of your journey, even if you're using the QR code lanes.
