Your Touch 'N Go Card Will Expire Even If You Use It Frequently. Here's How To Renew It
Every Touch 'n Go card has a lifespan of 10 years.
By Tamara Jayne — 03 Aug 2020, 01:52 PM
We use Touch 'n Go cards every day, whether it's for public transport, parking, or tolls.
But did you know that these cards have a lifespan of 10 years?
Printed on the back of each Touch 'n Go card is the expiration date.
Once your Touch 'n Go card expires, you will not be able to use the old card for transactions and will need to replace it with a new card
To renew it, just head to Touch 'n Go Hub at NU Sentral and you can get it done for free.
Alternatively, you can purchase a new card for RM10 at any one of their card purchase locations found on their website.
If you have balance money in your expired card, you have the option to either get a refund or to transfer the balance to your new card without any extra costs
If you want a refund, log a Refund request here. You will receive your refund amount into your Malaysian bank account or Touch 'n Go e-wallet.
Alternatively, you can contact their Careline team via email ([email protected]), or @MyTouchnGo on Facebook/Twitter.
