Lost Your IC Or MyKad? Here's How To Replace It In 3 Simple Steps
You will need to make a police report before you get a replacement IC at JPN.
By Jeremy Ng — 03 Jul 2024, 02:16 PM
Losing your identity card or IC (MyKad, MyTentera, MyPR, or MyKAS) can be frustrating, but you'll want to try to get it replaced as soon as possible
Whether your IC was misplaced, stolen, or lost, you will need to go through the process of re-applying for a new one at any National Registration (JPN) branch.
There will be an application fee and processing fee, which increases each time you lose your IC, so try your best not to lose it too many times.
How to apply for replacement of lost IC or MyKad:
STEP 1: Make a police report at a police station or online
Head over to your nearest police station to report your lost IC or MyKad. This step is important to prevent your identity from being stolen, or worse still, used for criminal purposes like theft and fraud.
You will need to indicate when and where you lost your IC or MyKad — the resulting police report will serve as proof of your lost IC.
Alternatively, you can make an e-report instead of visiting a police station. This only applies if you lost your IC or MyKad due to negligence (not crime related), and if you are located in Kuala Lumpur.
You used to be able to replace your lost MyKad without a police report via government portal MyEG. However, the service is no longer available at the time of writing.
STEP 2: Head over to a JPN counter with your police report
Bring along your police report to get your IC or MyKad replaced.
You can get your new IC within 30 minutes at certain JPN branches, or within the usual processing time of five working days* for applications in Peninsular Malaysia or seven working days* for applications in Sabah, Sarawak, and Labuan.
*This timeframe applies to MyKad or IC applications by Malaysian citizens and applications with no complications.
STEP 3: Pay the application fee and processing fee for lost IC
Fees for loss of MyKad and MyTentera
Application fee: RM10
Processing fee: RM100 (first time), RM300 (second time), RM1,000 (third and subsequent times)
Fees for loss of MyPR and MyKAS
Application fee: RM40
Processing fee: RM100 (first time), RM300 (second time), RM1,000 (third and subsequent times)
In certain scenarios, you may not be required to pay the processing fee
If your IC was stolen, you will not need to pay the processing fee, only the application fee. The government also extends the exemption to certain categories like the disabled, the poor, senior citizens, victims of natural disasters, and adolescents aged 18 and below.
However, do note that you will not be able to get a refund for your application fee even if your lost IC or MyKad is subsequently found.
What do I do if I lose my IC or MyKad overseas?
If you lose your IC or MyKad during your trip overseas, go to the nearest police station in the country to make an official police report. Remember to bring the physical copy of the overseas police report back with you to Malaysia.
Once you're back, you will still need to visit a police station in Malaysia for them to file a police report for you locally. Next, the process is similar to the steps shown above — visit JPN with your police report to get your IC replaced.
