Starting 1pm today, 5 September, water supply to users in four territories has resumed with a full recovery expected to be restored by 6am on Wednesday, 9 September, Air Selangor has announced
A total of 667 areas will be the first group to receive water supply between afternoon 5 September to midnight 7 September with an estimated 51.6% recovery.
Under the first phase, the majority of affected areas within Kuala Selangor, Gombak, Kuala Lumpur, and Hulu Selangor will see their water restored within the stipulated time period.
The second group involving 469 areas will be receiving water supply beginning midnight 7 September to midnight 8 September with an estimated 87.9% recovery rate.
The third group with the remaining 156 areas will reach a full recovery from midnight 8 September to morning 9 September, Air Selangor's corporate communications head Elina Baseri said in a statement.
"Efforts to stabilise the water supply distribution system are in place in order to accelerate the process of restoring water supply to affected areas. Air Selangor expects water supply to fully recover at 6am on 9 September," Elina said as she urged customers who have received supplies to use water prudently to ensure a smooth recovery process for the affected areas.
The complete water restoration schedule by area can be accessed here.
Urging patience from the affected consumers, Air Selangor said that the process of restoring water supply depends on several factors
Among the factors, it listed:
- Water pressure
- Terrain factors
- Pipe alignment
"Air Selangor is always committed to providing the best service to all users. We thank you for your patience and support in ensuring that the current water supply restoration process goes smoothly," it said.
Prior to this, all four water treatment plants, that were affected since 3 September, resumed their operations in stages since last night
The four affected water treatment plants ― Sungai Selangor in Phases 1, 2 and 3, and Rantau Panjang — restarted operations last night at around 10.30pm and were undergoing washing and flushing activities.